Ratings based on 311 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Dec 2023
The lady that helped us complained I used Expedia and took me over 15 minutes to check in. I wasn't happy with what she said because I use Expedia many times.
by A verified traveler
Posted 6 Mar 2023
Everyone was so very kind and attentive. For a smaller hotel, it was great!
by A verified traveler
Posted 19 Dec 2021
Outdated. Heat didn't work either. Small bathroom
by A verified traveler
Posted 22 Oct 2021
by A verified traveler
Posted 18 Oct 2021
First I had a booked through Expedia here, expecting to pay when I get to the hotel, someone from the hotel called and HOUNDED, me for my method of payment. Why have the option to pay at the hotel, when that wasn’t the case, on top of that, the card I gave wasn’t the card I wanted to pay with, she charged the card full price before I even got to the hotel and even explained to her, you can have it on file, but this isn’t the one I’d like to pay with. Not a good experience before we even got there. Now check in was fine. I just was very disappointed in my room, compared to other Americans this hotel wasn’t as nice as others, not updated, old features, small tv, and the bed was horrendous, was not a comfortable stay. Also, the surrounding area doesn’t have a lot of choice for DoorDash or any thing like that, so be prepared to buy a lot of snacks. We won’t be staying here again, way too expensive for the quality. I’d rather drive from Duluth and spend the same amount of money. I stayed here 5-6 years ago for a funeral, and it was a very nice hotel, I guess standards haven’t been held.
by A verified traveler
Not really dog friendly.
Posted 12 Oct 2021 on HotelsI’m traveling with a dog and get tired of hotels that say they are pet friendly but are not. I
by A verified traveler
Charged up but left chargerless
Posted 12 Oct 2021 on HotelsThe room had a damp smell to it. Everything worked fine. Left behind a phone charger and called a day later and it was no where to be found. Had to buy new one. Not happy about that but apparently someone needed it more than me.
by A verified traveler
Posted 10 Oct 2021 on Travelocity
by A verified traveler
Posted 10 Oct 2021 on Hotels
Bed wasn't very comfortable. Room was really dusty
by A verified traveler
Posted 6 Oct 2021 on Orbitz
