Ratings based on 33 Verified Reviews
5.0 Room cleanliness
4.9 Service & staff
5.0 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Jul 2021
Beautifully appointed cottage in quiet surroundings. We enjoyed easy access to the Hawkes Bay cycle/walk trail.
Excellent breakfast supplies were available and citrus fruit to pick. A very comfortable, warm place to stay. Highly recommended.
Comment from Hotel Management
4 Aug 2021 by Rachel & Tony, Hotel Management
Thank you for your lovely review and recommendation. Much appreciated :)
by A verified traveler
Posted 15 Jun 2021
we liked everything about it. the setting is lovely
Comment from Hotel Management
22 Jun 2021 by Rachel & Tony, Hotel Management
Hi there
Thank you for your review. We are happy you enjoyed your stay :)
by A verified traveler
Selwyns in Napier
Posted 1 Oct 2020 on HotelsLovely cottage ,pretty setting. Enjoyed sitting out on deck in sunshine. Cottage clean and comfy . Two thinnish pillows each but bed comfy and warm.
Enjoyed fresh eggs for breakfast! Thank you.
Would come again
Comment from Hotel Management
6 Oct 2020 by Rachel & Tony, Hotel Management
Hi there
Thank you for your review. We really appreciate guests feedback. Yes the eggs are great arent they?! We would love to welcome you back to the cottages again.
Kind Regards
Rachel & Tony
by A verified traveler
Posted 3 Mar 2020 on Hotels
Great communication from the start. Beautiful place to unwind and enjoy the sound and fresh smell of the sea only a 4-minute walk away, and feed the chooks if that takes your fancy. Rachel was easy to work with and made us feel welcome even providing breakfast for the next morning - fresh eggs and bread. We will be back next time in the HB. Cheers, guys.
Comment from Hotel Management
6 Oct 2020 by Rachel & Tony, Hotel Management
Hi there.
Thank you for your review. It is lovely being so close to the beach and hearing the waves :) We would love to welcome you back again anytime
Kind Regards
Rachel & Tony
by A verified traveler
Posted 7 Feb 2020 on Wotif
Private + quiet. Clean and very welcoming. Close to beavh.
by A verified traveler from Colorado Springs, CO USA
Posted 16 Aug 2019 on Wotif
Quiet, friendly and clean this was our second stay here.
by A verified traveler
Posted 4 Mar 2019 on Hotels
A lovely idyllic setting to spend a few days. Our stay was for 4 nights and while the accommodation was very cosy the bathroom in our shared cottage proved to be an annoyance. After 4 people showering in the mobility shower with an inadequate curtain most of the bathroom floor was wet and having to mop and dry was a nuisance. Also we were not advised and we made the mistake of not reading the manual of the fact that there was no service and no change of towels until after the 3rd day as long as you asked for them the night before. We felt that one shouldn't have to ask and that towels should be automatically changed for a 4 night stay as well as rubbish to be removed. We would definitely stay again but not the shared cottage rather the one bedroom which is more spacious with better bathroom and bigger kitchen.
Comment from Hotel Management
8 Mar 2019 by Sandra, Hotel Management
Hi Margaret,
Many thanks for your review. We do appreciate and take on board feedback from guests to try and ensure that our guests have the best stay possible.
We will take advice on if there is anything we can do to try and improve the water situation in the bathroom as it does require guests to take note of water pressure and location of the shower curtain to reduce any water flowing out and can understand the inconvenience if it does.
The Welcome Book, is there to help guests with any information required to make their stay an enjoyable one, it is there to be a helpful tool, which is why when welcoming every guest we ask that they have a read, and encourage guests to come and see us if they have any questions.
Unfortunately, as your group chose not to read the book it did lead to a misunderstanding over the level of servicing of the cottages. We are of course flexible, and there would have been no problem at all to have given fresh towels at an earlier time, if just asked. The cottages are self-catering and we do not offer daily servicing, which we will ensure is clearer to future guests.
Thanks again for your feedback.
Kindest regards, Sandra
by A verified traveler
Posted 16 Jan 2019
by A verified traveler from Brisbane Australia
Posted 20 Oct 2018 on Wotif
Beautiful secluded cottages but still quick access to Napier. Neil and Sandra were amazing hosts and provided us with fresh eggs from their chickens on the first morning. Was a great place to stay and would recommend 100% to others
Comment from Hotel Management
31 Oct 2018 by Sandra, Hotel Management
Hi Kathy, thanks so much for writing a lovely review on your stay at the cottages.... those eggs are such a hit with guests, glad you enjoyed them too! Kindest regards, Sandra
Recommended
for Everyoneby A verified traveler from Brisbane, Australia
Lovely cottages
Posted 18 Oct 2018
Pros: We liked everything, even though we did not use all the facilities provided, such as the games room.
Location: Very close to two great Hawkes Bay wineries, as well as a British Car Museum. Only a short drive to Hastinigs, Napier and many other wineries.
Clive Colonial Cottages exceeded our expectations. Our cottage was imacculately clean, modern, spacious, well equipped and very comfortable. We did not expect to find farm fresh eggs, bread, butter, orange juice, etc. Neil and Sandra are very welcoming and friendly and gave us advice on what to see in the area. There are two great wineries nearby, and Hastings and Napier are only a short drive away. We highly recommend Clive Cottages.
Comment from Hotel Management
31 Oct 2018 by Sandra, Hotel Management
Thanks so much Mark for your wonderful review of you stay with us. We really appreciate it when guests take the time to write a review and let others know what they enjoyed about their stay. Many thanks, Sandra
