Ratings based on 83 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jun 2024
The dirtiest motel I have ever stayed in. Floor had not been cleaned since the invention of the mop. Facet dripped like an old man with a bad prostate. Tub was as filthy as the font of my car after hitting a swarm of cicadas.
Do not stay here. You have been warned.
Comment from Hotel Management
13 Jun 2024 by Manager, Hotel Management
Hello Eric, We appreciate you sharing your feedback with us. We encourage guests to reach out directly to management with any concerns during their stay to ensure a comfortable experience. Your comments will be used for further improvement.
by A verified traveler
Posted 10 Jun 2024
Our air conditioner didn't run too well in room. Clean and affordable great continental breakfast. Staff was very friendly and it was quiet. Nice well lit lot. Nice updates.
Comment from Hotel Management
12 Jun 2024 by Manager, Hotel Management
Hello Kelly,We appreciate your feedback and are pleased you enjoyed our friendly staff, quiet environment, and the updates to our hotel. Should you encounter any issues in the future, please do not hesitate to contact our management team directly for further assistance.
by A verified traveler
Posted 9 Jun 2024
Bathroom in serious need of an update. Exterior room doors need freshening. Mattress was very stiff. Recent furniture and flooring upgrade is nice. Staff is pleasant and helpful. Not close to Tailgate N Tallboys venue. Ubers are not aplenty but that was expected.
Comment from Hotel Management
12 Jun 2024 by Manager, Hotel Management
Hello Gregory,We appreciate you sharing your feedback with us. It's great to hear you found our staff pleasant and enjoyed the recent upgrades to our furniture and flooring. Your comments about the bathroom, room doors, and mattress will be shared with our team for consideration. Our location's proximity to the Tailgate N Tallboys venue and transportation options are noted for future reference. Thank you for staying with us.
by A verified traveler
Posted 9 Jun 2024
The employees were extremely nice
Comment from Hotel Management
12 Jun 2024 by Manager, Hotel Management
Hello Melissa,We are thrilled to hear that our team made your stay enjoyable. Guest satisfaction is our top priority, and we strive to provide exceptional service to all our visitors. Should you have any further feedback or need assistance, please do not hesitate to reach out to our management team directly.
by A verified traveler
Posted 3 Jun 2024
Upon arrival, I noticed the outside of the hotel was very unkept, washer or dryer, lawnmower and other items right outside the main door. I also noticed a lot of construction items wrapped up and piled near the steps. I had to dial 0 on the phone to ring the business phone. No one came after I dialed the first time and let it ring several times. The second time I dialed, it rang several times so I hung up again. I was getting ready to leave when the night manager, who had Patel in his name according to the wall plaque, came up the steps finally. He was not dressed in official uniform and looked like I woke him up. Due to the way the place looked I asked to look at the room first. He complied; I asked my husband to come look as well. He was upset by the items that I already saw. We did not like the loudness by a man 2 doors down, the 2 pairs of work boots in the hallway. The place was dirty and the lock on the door wasn't properly working. We felt that the Super8 was dirty, unkept, unsafe for our children and us to stay there. We would like a full refund for what we were charged because we never stayed there. It was gross, unclean, unsafe, not family friendly and not a place we would be able to get a good night sleep so we could continue with our travel.
Comment from Hotel Management
6 Jun 2024 by Manager, Hotel Management
Hello Carla J, We are sorry to hear about your experience and your disappointment with the hotel's appearance and service. We take all feedback seriously and will address this matter with our team for improvement. We recommend contacting our management directly for any further assistance regarding your concerns. Thank you for bringing this to our attention.
by A verified traveler
Posted 8 May 2024
Nice clean room the people at the desk are great.
Comment from Hotel Management
10 May 2024 by Manager, Hotel Management
Hello Franklin,We appreciate your positive feedback on our clean rooms and friendly staff. We strive to provide exceptional service to all our guests. If you have any further comments or suggestions, please feel free to reach out to our management team. Thank you for choosing to stay with us.
by A verified traveler
Posted 9 Apr 2024
Lot of sketchy people around property
Comment from Hotel Management
11 Apr 2024 by Manager, Hotel Management
Hello Stephanie, We appreciate your feedback and take safety and security very seriously at our hotel. We suggest reaching out to our management team to discuss any specific concerns you may have encountered during your stay. Thank you for bringing this to our attention.
by A verified traveler
Posted 31 Mar 2024
Dirtyness and doors to outside don’t close and lock
Comment from Hotel Management
1 Apr 2024 by Manager, Hotel Management
Hello Lucas,Thank you for sharing your feedback with us. We appreciate your comments and will pass them along to the relevant departments for review and improvement. Your input is valuable to us as we strive to enhance our guests' experience and maintain high standards throughout the property.
by A verified traveler
Posted 19 Mar 2024
Comment from Hotel Management
9 Apr 2024 by Manager, Hotel Management
Hello LeRoy, We value your stay with us. We kindly encourage you to contact us to discuss your experience further.
by A verified traveler
Posted 7 Mar 2024 on Hotels
Comment from Hotel Management
29 Mar 2024 by Manager, Hotel Management
Hello Thomas,We appreciate you choosing our hotel for your stay and we are thrilled to hear that you had a wonderful experience. We hope to welcome you back again soon for another fantastic stay!
