Ratings based on 990 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
by A verified traveler
Posted 20 May 2024
Great location and place
Comment from Hotel Management
20 May 2024 by Ryan Matlack, GM, Hotel Management
thank you for sharing your experience with us. we are so glad that you enjoyed your time with us. hopefully we will be able to host you again soon.
by A verified traveler
Posted 17 May 2024
by A verified traveler
Posted 11 May 2024
by A verified traveler
Posted 6 May 2024
Breakfast not as good as in the past. No hot cereal on Sunday or decaf coffee.
Comment from Hotel Management
20 May 2024 by Ryan Matlack, GM, Hotel Management
Our apologies. The renovation has forced us to operate slightly differently temporarily. We hope to be back up to full operations in the very near future. Hopefully at that time you will give us another opportunity to host you.
by A verified traveler
Posted 5 May 2024
We booked a suite for our family of 5 and instead we got a single room with just two beds.
Comment from Hotel Management
6 May 2024 by Ryan Matlack, GM, Hotel Management
I'm so sorry to hear that we had issues getting you the room type that you booked. Our renovation has had unintended consequences at times. I am glad to see that our staff attempted to make it right by comping you a second room to make up for the inconvenience. If there is something more that we could do for you, please feel free to reach out to us directly.
by A verified traveler
Posted 4 May 2024
by A verified traveler
Posted 3 May 2024
Comment from Hotel Management
6 May 2024 by Ryan Matlack, GM, Hotel Management
We are so sorry to hear that your stay with us fell below your expectations. Please reach out to us directly at the hotel. We would love to discuss what opportunities we have to make it right for you.
by A verified traveler from Portage
Posted 16 Apr 2024
significant ongoing renovation work affected our experience
Comment from Hotel Management
6 May 2024 by Ryan Matlack, GM, Hotel Management
Thank you for sharing your experience. We are so glad to hear that you enjoyed your stay with us.
by A verified traveler
Posted 12 Apr 2024
Comment from Hotel Management
6 May 2024 by Ryan Matlack, GM, Hotel Management
Thank you for sharing your experience. We are so glad to hear that you enjoyed your stay with us.
