Ratings based on 519 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
I like the convenience of this property, the larger rooms, and the full kitchen with a large refrigerator. The hotel is quiet and located near the interstate and shopping.
by A verified traveler
Posted 16 Jun 2024
Was a mistake of choosing a place where pets are allowed place had a smell of a bug exterminator just visited. Handicap shower looked not well kept clean. From the outside it looked good it was a place with Marriott prices and a red roof atmosphere. Never again but my bad choosing. Love and learn
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Comment from Hotel Management
17 Jun 2024 by Hotel Management, Hotel Management
Dear Don, We apologize for the disappointment you experienced during your stay. Providing a clean and comfortable environment is our priority, and we regret that we did not meet your expectations regarding cleanliness and ambiance. Your feedback about the odor and the condition of the handicapped shower has been noted, and we will address these issues promptly with our housekeeping team to ensure improvements are made. We understand your frustration and appreciate your understanding. We value your feedback and hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Management
by A verified traveler
Posted 14 Jun 2024
Pluming problems, water was so slowly drains. After toothbrush I had to wait for long time to wash my face. Floor was very sticky.
Comment from Hotel Management
15 Jun 2024 by Hotel Management, Hotel Management
Dear SHERRY, We apologize for the inconvenience you experienced with your room's plumbing issues and cleanliness. Your feedback is important, and we are addressing these issues promptly to ensure they do not recur. We appreciate your understanding and hope to have the opportunity to welcome you back for a more comfortable stay. Thank you for bringing this to our attention.Sincerely,Hotel Management
by A verified traveler
Posted 31 May 2024
Nothing special about this place.
Comment from Hotel Management
31 May 2024 by Hotel Management, Hotel Management
Dear Alodia, Thank you for taking the time to share your review. We continually strive to enhance our guests' experiences, and your input helps us in this endeavor. If you have any specific suggestions on how we can improve, we would love to hear them. Thank you for choosing to stay with us, and we hope to have the opportunity to exceed your expectations in the future.Sincerely,Hotel Management
by A verified traveler
Posted 24 May 2024
Our room was dirty! Gritty floor with coins on the floor. The room had an odd Oder, smelled like dirt. The hallways and elevator smelled an ashtray. There was hair in the bathtub. Comfortable was stained, bed very uncomfortable. Could hear walked from upstairs. Doors slamming after midnight.
Breakfast was awful. Would never comeback
Comment from Hotel Management
24 May 2024 by Hotel Management, Hotel Management
Dear Laura, Thank you for your feedback. We are genuinely sorry about your disappointing experience. Your input regarding cleanliness, odor, noise disturbances, and breakfast falls short of the standard we aim to deliver. Please accept our sincere apologies for the inconvenience caused. We have shared your concerns with our team so that the issues can be addressed promptly. Your comfort and satisfaction are paramount to us, and we hope you will reconsider and give us the chance to provide you with a vastly improved experience in the future.Sincerely,Hotel Management
by A verified traveler
Posted 19 May 2024
This place was neglected. Hallways reeked of dog (?) urine. Beds were hard like cement. Bad experience. Dirty!
Comment from Hotel Management
20 May 2024 by Hotel Management, Hotel Management
Dear Donna Lee, On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our team to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon.Sincerely,Hotel Management
by A verified traveler
Posted 19 May 2024
Most of the room was huge but the bathroom was cramped. The tub was dirty.
by A verified traveler
Posted 19 May 2024
by A verified traveler
Posted 11 May 2024
by A verified traveler from FORT LAUDERDALE
Posted 10 May 2024
Entire property needs an update.
