Ratings based on 658 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Dalton
Posted 2 Jun 2024
Nice hotel. Clean. Great Mexican restaurant next door. Anything else you’ll need to drive to
by A verified traveler
Posted 1 Jun 2024
We stayed only one night. The property is clean, but at 2AM we were awakened by a lot of movement in the room upstairs. This also happened at 7AM. Breakfast is served from 7-9AM. We arrived at 8:30 and there was practically no food left. They did not replenish the waffle batter, sausage or muffins. Additionally the milk curdled in our very watery coffee. We were told there was no other milk. The poor guy who came in after us, had to open little cups of half and half for his cereal.
Comment from Hotel Management
1 Jun 2024 by MS , Hotel Management
Sorry for the inconvenience caused by the team. sure, we will be looking into this by sharing with staff members. hope to see you again.
by A verified traveler
Posted 26 May 2024
The property was well maintained on the outside and inside. The room i stayed in was well maintained and clean. I would stay here again.
Comment from Hotel Management
1 Jun 2024 by MS, Hotel Management
Thank you for the response. Hope to see you again.
by A verified traveler
Posted 20 May 2024
Decent hotel
Comment from Hotel Management
1 Jun 2024 by ms, Hotel Management
Thank you for your response. Hoping to see you again.
by A verified traveler
Posted 10 May 2024
This property is conveniently located 15 mins from downtown Cleveland and next to a great Mexican restaurant. The hotel room itself wasn’t impressive. The room had an odor and towels and bedsheets were stained. It was basic with basic amenities, nothing too fancy. It was a bit overpriced for what it was. Free breakfast, wifi and parking were a plus!
Comment from Hotel Management
1 Jun 2024 by ms, Hotel Management
sorry for the inconvenience caused to you from our end. We will serve better. Hoping to see you again.
by A verified traveler
Posted 5 May 2024
Comment from Hotel Management
1 Jun 2024 by ms, Hotel Management
Sorry, if there is any inconvenience caused by the team. we will serve better. Hoping to see you again.
by A verified traveler
Posted 5 May 2024
Area for kids is a plus
Comment from Hotel Management
1 Jun 2024 by ms , Hotel Management
thank you for your response. Hoping to see you again.
by A verified traveler
Posted 4 May 2024
It smelled bad and the windows didn’t open at all it was horrible
Comment from Hotel Management
1 Jun 2024 by ms , Hotel Management
Sorry for the inconvenience caused to you from our end. we will serve better. Hoping to see you again.
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
1 Jun 2024 by ms , Hotel Management
Thank you for your response. Hoping to see you again.
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
1 Jun 2024 by ms, Hotel Management
Sorry for the inconvenience caused to you from our end. we will serve better. Hoping to see you again.
