Ratings based on 4,654 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 May 2024
We loved all of the pool options as well as having so many amenities available on site. We enjoyed playing mini golf as well as doing various craft projects with the kids. The kids loved it so much that we want to stay again!
by A verified traveler
Posted 15 May 2024
The first night there we were woken up to housekeeping banging around next door at 7:30 am Sunday morning , slamming doors being extremely loud . We then went to one of the pools which was filled with people smoking, swearing , peeing in the pool, eating in the pool all which I reported with no resolve. The next day 2 of the pools were closed down which resulted in overflow at the other pools . The hot water in the shower didn’t work, I had to ask for 3 different toasters, our blankets had holes in them, and I am going home covered in bug bites. I wouldn’t recommend if you are looking for a relaxing trip.
by A verified traveler
Posted 15 May 2024
Great stay
Comment from Hotel Management
15 May 2024 by Serena Hernandez , Hotel Management
Thank you for your review, we are thrilled you had a great stay! We look forward to welcoming you back in the future!
by A verified traveler
Posted 14 May 2024
Very clean and safe. Will stay there again if possible.
Comment from Hotel Management
15 May 2024 by Serena Hernandez , Hotel Management
Thak you for your review we are happy you enjoyed the safety and cleanliness. We look forward to welcoming you back in the future!
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
15 May 2024 by Serena Hernandez , Hotel Management
Thank you for your review, we look forward to welcoming you back in the future!
by A verified traveler
Posted 13 May 2024
Very nice place to stay. Very nice pool areas and family friendly
Comment from Hotel Management
13 May 2024 by Serena Hernandez , Hotel Management
Thak you for your review, we are happy you had a nice stay enjoying the amenities. We look forward to welcoming you back in the future!
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
14 May 2024 by Serena Hernandez , Hotel Management
Thank you for your review, we look forward to welcoming you back in the future.
by A verified traveler
Posted 12 May 2024
Loved our stay! Thank you.
Comment from Hotel Management
14 May 2024 by Serena Hernandez , Hotel Management
Thank you for your review, we are happy to that you loved your stay. We hope to welcome you back in the future!
by A verified traveler
Posted 12 May 2024
Everything was great.
Comment from Hotel Management
12 May 2024 by Serena Hernandez , Hotel Management
Thank you for your review, we look forward to welcoming you back in the future!
by A verified traveler
Posted 11 May 2024
Summer Bay Orlando was phenomenal! We will be back!
Comment from Hotel Management
12 May 2024 by Serena Hernandez , Hotel Management
Thank you for your review, we are thrilled you found the resort phenomenal! We look forward to welcoming you back!
