Ratings based on 27 Verified Reviews
3.5 Room cleanliness
4.0 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
The price was good but i know it's a old building the sheets were clean but the floors could have be better cob webs in corner of the ceiling .
Comment from Hotel Management
5 Jun 2024 by Grand Hotel Motel, Hotel Management
Hi Diane,Thank you for feedback, we really appreciate those small details that can always make us improve in order to give you a better experience.
by A verified traveler
Posted 18 Feb 2024 on Wotif
Don’t get room 1 to noisey.
Comment from Hotel Management
19 Feb 2024 by Grand Hotel Motel, Hotel Management
Hi Karl,Sorry about the noise. We hope the rest of your stay here was ok.Regards,Grand Hotel Team
by A verified traveler
Posted 19 Jan 2024
You get what you pay for, The staff were friendly and welcoming but please realise the motel is VERY tired. Bed was comfortable and room large and air co worked but everything is tried and a bit work, especially in the bathroom. Its fine for a relatively cheap night and as long as you expect it - but its not luxurious and it doesnt do breakfast.
Comment from Hotel Management
20 Jan 2024 by Grand Hotel Motel, Hotel Management
Hi Mike,Thank you so much for your review. An update is definitely due and we hope to make some improvements this year.We hope you enjoyed your stay here and look forward to seeing you again.Regards,Grand Hotel Team
by A verified traveler
Posted 10 Dec 2023 on Wotif
Comment from Hotel Management
20 Jan 2024 by Grand Hotel Motel, Hotel Management
Hi Zoey,Thank your for your review. We would love to know how we could improve and make your stay better next time.Regards,Grand Hotel Team
by A verified traveler
Posted 12 Oct 2023 on Wotif
Handy position, nice and clean for an excellent price and value.
by A verified traveler
Posted 9 Oct 2023 on Wotif
Good for the price
by A verified traveler
Posted 20 Sep 2023 on Hotels
Comment from Hotel Management
25 Sep 2023 by Grand Hotel Motel, Hotel Management
Hi LenThankyou for staying with us here at the grand,hotel motel, great that you enjoyed your stay.
by A verified traveler
Posted 17 Sep 2023 on Lastminute
Everyone you come across were friendly, and being a small quiet township, they cater for any visitors with what they have to offer.
Comment from Hotel Management
17 Sep 2023 by Grand Hotel Motel, Hotel Management
Glad you enjoyed your stay in our great little community here in Clermont. The Grand Team
by A verified traveler
Posted 17 Sep 2023 on Wotif
Toilet didn’t flush and the front door didn’t lock
Comment from Hotel Management
17 Sep 2023 by Grand Hotel Motel, Hotel Management
Hi Lyn, unfortunately when you brought this to our attention you had already left our venue. Again, we apologize for the inconvenience caused by this. Regards The Grand Hotel Team
by A verified traveler
Posted 6 Sep 2023 on Wotif
Only one night stopover, staff very friendly and helpful great restaurant both of our meals superb will be back
Comment from Hotel Management
12 Sep 2023 by Grand Hotel Motel, Hotel Management
Hi Greg, thank you for your review! We appreciate your feedback and look forward to seeing you again soon.
