Ratings based on 986 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jun 2024
There is absolutely nothing to hate about this property.. love it. Hotel, location and staff and fantastic. Lots of restaurants within walking area and a beautiful harbour to stroll along!! Definitely be back soon!
by A verified traveler
Posted 16 Jun 2024
Comment from Hotel Management
18 Jun 2024 by JoAnne, Hotel Management
Thank You
by A verified traveler
Posted 10 Jun 2024
Comment from Hotel Management
12 Jun 2024 by JoAnne, Hotel Management
Thank You!
by A verified traveler
Posted 10 Jun 2024
Loved being close to main channel! Saw several ships up close. Liked how we were treated at front desk, service like that has pretty much gone by the wayside, but not here! Could see the river from the bed.
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
5 Jun 2024 by JoAnne, Hotel Management
Thak You!
by A verified traveler
Posted 2 Jun 2024
Comment from Hotel Management
5 Jun 2024 by JoAnne, Hotel Management
Thank You!
by A verified traveler from Rochester
Posted 30 May 2024
Liked the indoor pool and hot tub. Bathrobes in rooms, turndown bed service with chocolates. Staff very willing to help with local information on restaurants and attractions. Very accommodating with any of our requests. Upscale property experience!
Comment from Hotel Management
30 May 2024 by JoAnne, Hotel Management
Thank you for taking the time to share your experience. We hope you'll have the opportunity to return.
by A verified traveler from Great Neck
Posted 29 May 2024
by A verified traveler from Utica
Posted 28 May 2024
Comment from Hotel Management
29 May 2024 by JoAnne, Hotel Management
Thank You!
by A verified traveler
Posted 28 May 2024
Staf was outstanding 👏 will definitely go there again. Will definitely tell family &Friends
Comment from Hotel Management
28 May 2024 by JoAnne, Hotel Management
Thank You!
