Ratings based on 189 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 May 2024
the staff were very very helpful ....... and the ambiance
by A verified traveler
Posted 7 Mar 2024
Hotel has beautiful views, very modern and chic
However the large glass window (basically a wall) looked as though it hasn’t been cleaned in months
But overall great surroundings, friendly and helpful staff and 9/10 rating for my first travel experience
by A verified traveler
Posted 1 Feb 2024
by A verified traveler from Peachtree Corners
Posted 1 Feb 2024
Great facilities
by A verified traveler from SOUTH RICHMOND HILL
Posted 30 Jan 2024
We were recommended to this hotel on such high merits and for our first time staying we definitely expected much more. Its almost as if we got the absolute worst room on the property. The toilet was flushing half way, you'd have to double flush it for it to cleanly flush. The water was leaking out from the button so when you double flush you've got all wet fingers (not a big deal as it's clean water..) The room door was stuck where it would have to forcibly be slammed closed with extra effort and then entering you'd have to jiggle the key to open it. I did not hear anyone else slamming their doors the way we had to! Furthermore, half of the furniture in the room was partially stained, things didn't look new and to the Cara standard that we were expecting. Lastly, probably the worst of all was the shower. When you're showering it would suddenly go hot to cold and you'd have to try and adjust it to get back warm and it would have a delayed response and stay cold for a minute, then warm up and after a minute get back freezing cold. Going to the pool and taking a shower and getting ready for breakfast was definitely not fun. We were not taking any means of long showers, but standing in the corner cold made the shower 2x longer as we'd have to wait for warm water. Unfortunately our friends said this was not the experiences they had previously, so it seems as if we got the short end of things.
by A verified traveler
A pleasant stay for 3 days.
Posted 14 Jan 2024 on HotelsA nice hotel complex overall. My room was quite ‘tired’ though, so it didn’t feel like good value for money.
The staff were nice but they seemed over worked and therefore a little slow.
I enjoyed 3 days and nights there.
Check out was not ideal as they missed a request, resulting in a charge after check out.
All in all, a pleasant stay.
by A verified traveler
Posted 13 Jan 2024
by A verified traveler
Posted 5 Jan 2024
Really nice place
by A verified traveler
Posted 6 Nov 2023
Everyone at Cara (including the security) made us feel welcome at all times. Excellent greeting, breakfast and very tasty meals. Easy check in and check out. Thank you all for our wonderful stay.
by A verified traveler
Posted 31 Oct 2023
