Ratings based on 97 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Christchurch
Posted 12 Apr 2024
We had a excellent stay at Silver Ridge. The self-contained cabin was perfect for us, and the views around the property are amazing. The indoor pool was a very nice bonus.
by A verified traveler
Posted 25 Feb 2024 on Hotels
Comment from Hotel Management
26 Mar 2024 by Management, Hotel Management
Thanks for staying with us
by A verified traveler
Lovely setting, cabins need updating
Posted 25 Feb 2024 on HotelsThe setting is gorgeous and the swimming pool is beautiful—perfect temperature. We walked to the abandoned silver mine on the property and succeeded in seeing glow worms. It’s a 30 minute drive to the cradle mountain visitor center. The cabins have seen better days and have ugly plastic covering the tops of tables and dressers. Ours did not have a full kitchen, which was not clear from the hotel.com ad. There are no restaurants nearby so we had planned to cook our own meals, but that’s hard with just a microwave and a communal grill.
Comment from Hotel Management
26 Mar 2024 by Management, Hotel Management
Dear Anonymous, Thank you for staying with us. By your description you stayed in our Spa Suite, and not any of our cabins. The Spa Suite is the only room we have that does not have a full kitchen. To the extent we can describe this clearly on Expedia's platform we do (described as a kitchenette) and we take care to provide multiple photos of the entire room and facilities. This particular room, because both the eating area and kitchen facilities are limited, has protective plastic on three items of furniture to save them from food and drink spills. All other cabins have dedicated eating areas that are less conducive to having food and drink enter bedrooms. However your feedback on the optics of this is noted and we'll put some more thought to this.For the benefit of readers of this review, we have multiple Restaurants in the nearby Town of Sheffield which is 11km and less than 10 minutes away. We provide details of these in an email sent to each guest 3 days prior to arrival and in our in room guest information booklets.Kind regards
by A verified traveler
Posted 28 Jan 2024
Great view, cute chicken & ducks and friendly staff.
Comment from Hotel Management
27 Mar 2024 by Silver Ridge Retreat, Hotel Management
Thanks Yusaku, we're glad you enjoyed your stay.Kind regards,
by A verified traveler
Posted 15 Dec 2023 on Wotif
The resort is in an amazing location, with Mount Roland looming over it - very dramatic. It is convenient to Cradle Mountain, about an hour away by road, and also only about 15 minutes from Sheffield, with its artistic delights (murals, mosaics etc). The resort's owner John could not have been more considerate and helpful. We were only there 2 days/nights but loved it.
Comment from Hotel Management
27 Mar 2024 by Silver Ridge Retreat, Hotel Management
Thanks RIchard, we think we're quite blessed to live in such a striking place. We're glad you enjoyed your stay.Kind regards,John
by A verified traveler
Posted 12 Dec 2023 on Hotels
by A verified traveler
Poorly managed
Posted 8 Dec 2023 on HotelsThe pictures were too misleading. The furniture was dated and one room was unkempt when we checked in. There were cobwebs around. One cupboard door was broken. The place looked run-down. Indoor pool was filled with floating particles even though the owner claimed they used top-notch filtering system.
I thought we will get to see more animals like in the pictures. Unlike what I read from reviews, we saw one duck, one goose, one cow and one horse.
WiFi is strong but it was not turned on the second day. Basic kitchen equipment was provided. Fridge had a funky smell. After all these first impressions of poor upkeeping, we were skeptical of the water quality so we had to drive 12 mins to Sheffield to get drinking water.
The only saving grace is majestic Mount Roland.
I regretted booking this place. I should book a place a cabin at Cradle Mountain area instead.
by A verified traveler
Great stay
Posted 2 Dec 2023 on HotelsSpacious cottage, fresh air and great view of Mt Roland. The place is about 45 minutes drive to cradle mountain and 10 mins drive into Sheffield town. We enjoyed our stay there.
by A verified traveler
Posted 28 Nov 2023 on Hotels
by A verified traveler
Posted 21 Nov 2023 on Hotels
Loved our stay here. The view, wildlife and walks were especially memorable. Wish we could have stayed longer.
