Ratings based on 252 Verified Reviews
3.0 Room cleanliness
3.7 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jun 2024
Very nice people
by A verified traveler
Posted 1 Jun 2024
Did not accommodate my disability. Refused to transfer me to a first floor room. Hand rail on stairs was broken.
Comment from Hotel Management
2 Jun 2024 by Manager, Hotel Management
I spoke with you on your 2nd day, We let you know that at the time of check in, we did not have any 1st floor rooms available.
by A verified traveler
Posted 1 Jun 2024
by A verified traveler
Posted 24 Apr 2024
After a very long drive, I get to the hotel and they didn’t have a room for me. All I got was, whoever was working didn’t write down your reservation. I don’t have a room available. The staff was irresponsible and unapologetic. I wouldn’t recommend this hotel to anyone. I will never try to be cheap again. You get what you pay for.
by A verified traveler
Posted 9 Apr 2024
Room 108- First room I checked into smelled strongly of cigarettes even though this is a nonsmoking property. There was an outfit dirty panties tucked away in the fold out couch which I found while searching for bed bugs. There was white powder on the nightstand- I was assured by the very pleasant receptionist that it was not what I thought it was, none the less I was offered a different room.
Room 101- Second room mostly just smelled musty, old and very very faintly of cigarettes. It wasn’t anything $50 of febreze couldn’t handle. While checking this room for bedbugs I instead found used condoms & mold on the bathroom walls. We did stay 3 nights in the room as my husband and I needed to be in town for drill at Fort Campbell. (A Convenient drive)
During my stay I observed 1 housekeeping lady seemingly tasked with cleaning 60 rooms. When I brought attention to how unkept our rooms had been prior to our check in I was informed that the owner has had talks with the only house keeper and then later informed he had torn into her on my behalf. I do not believe the house keeping is staffed well enough to try to hold a single person accountable for the upkeep of 60 rooms. I may be reading into it a little much, but she could be being treated so poorly because she’s non English speaking.
Unless you are used to smoking indoors, bring your own towels and bedding as the smell and residue is not washed entirely out between stays.
All staff members were doing the best they could.
by A verified traveler
Posted 24 Mar 2024
There was roaches in the room, it was dirty, stains on the sheets and the sink had soap residue in it. The TV worked but everything was backwards and had a blue tint to it.
by A verified traveler
Posted 19 Mar 2024 on Hotels
by A verified traveler
Posted 15 Mar 2024
The ladies at the front desk were nice, friendly and it was a joy checking in.
by A verified traveler
Posted 4 Mar 2024 on Hotels
Very outdated and in need of updates. Furniture was falling apart/ stained. Linens were all stained. Mildew in the bathroom. Peeling wallpaper. Hole in the ceiling. Overall - disgusting.
by A verified traveler
Posted 2 Mar 2024
Bed bugs, cigarette burns all over my room, my sheets were a yellow tint from the cigarette smoke. I asked for a new room and had all the same problems
