Ratings based on 247 Verified Reviews
3.0 Room cleanliness
3.7 Service & staff
3.3 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Apr 2024
After a very long drive, I get to the hotel and they didn’t have a room for me. All I got was, whoever was working didn’t write down your reservation. I don’t have a room available. The staff was irresponsible and unapologetic. I wouldn’t recommend this hotel to anyone. I will never try to be cheap again. You get what you pay for.
by A verified traveler
Posted 9 Apr 2024
Room 108- First room I checked into smelled strongly of cigarettes even though this is a nonsmoking property. There was an outfit dirty panties tucked away in the fold out couch which I found while searching for bed bugs. There was white powder on the nightstand- I was assured by the very pleasant receptionist that it was not what I thought it was, none the less I was offered a different room.
Room 101- Second room mostly just smelled musty, old and very very faintly of cigarettes. It wasn’t anything $50 of febreze couldn’t handle. While checking this room for bedbugs I instead found used condoms & mold on the bathroom walls. We did stay 3 nights in the room as my husband and I needed to be in town for drill at Fort Campbell. (A Convenient drive)
During my stay I observed 1 housekeeping lady seemingly tasked with cleaning 60 rooms. When I brought attention to how unkept our rooms had been prior to our check in I was informed that the owner has had talks with the only house keeper and then later informed he had torn into her on my behalf. I do not believe the house keeping is staffed well enough to try to hold a single person accountable for the upkeep of 60 rooms. I may be reading into it a little much, but she could be being treated so poorly because she’s non English speaking.
Unless you are used to smoking indoors, bring your own towels and bedding as the smell and residue is not washed entirely out between stays.
All staff members were doing the best they could.
by A verified traveler
Posted 24 Mar 2024
There was roaches in the room, it was dirty, stains on the sheets and the sink had soap residue in it. The TV worked but everything was backwards and had a blue tint to it.
by A verified traveler
Posted 15 Mar 2024
The ladies at the front desk were nice, friendly and it was a joy checking in.
by A verified traveler
Posted 2 Mar 2024
Bed bugs, cigarette burns all over my room, my sheets were a yellow tint from the cigarette smoke. I asked for a new room and had all the same problems
by A verified traveler
Posted 26 Feb 2024
by A verified traveler
Posted 25 Feb 2024
Your website does not communicate very well with the hotel, they wanted to charge us again when we had already paid. The first room we had was a smoking room, we are not smokers. The website says free breakfast, they only had coffee, we don't do just coffee for breakfast. No facilities to print boarding passes for air travel.
by A verified traveler from N Olmsted
Posted 20 Feb 2024
by A verified traveler
Posted 18 Feb 2024
Didn’t have coffee maker in the room
by A verified traveler
Posted 17 Feb 2024
There was a shopping cart with caution tape around the entire front and the curbs were broken concrete and the dumpster was open and there was another grocery cart
