Ratings based on 546 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
Parking was a bit crowded. Had to park out back every night. Some boats and rvs took up too many close spots instead of parking out back
by A verified traveler
Posted 10 May 2024
by A verified traveler
Posted 28 Mar 2024
Nice, clean rooms.
by A verified traveler
Posted 25 Mar 2024
While our room seemed clean, the facilities here were very dirty. The indoor pool room was 1,000 degrees but the pool was ice cold. Pool area was very scummy.
Comment from Hotel Management
31 Mar 2024 by Erica S. General Manager, Hotel Management
Dear Erin, Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your candid comments about your experience with our facilities, and we apologize for any inconvenience or discomfort you experienced.We regret to hear that you found the indoor pool room uncomfortably warm and the pool water not at the desired temperature. Additionally, we apologize for any cleanliness issues you encountered in the pool area. Maintaining a clean and enjoyable environment for our guests is a top priority, and we will address your concerns with our maintenance and housekeeping teams to ensure that all areas of our facilities meet our high standards of cleanliness and comfort. We are currently in the middle of an upgrade to our pool and pool area. We hope to have this completed soon for the enjoyment of our guests.We apologize for falling short of your expectations and hope to have the opportunity to welcome you back in the future for a much-improved experience.
by A verified traveler
Posted 24 Mar 2024
Front desk staff member was very polite and was able to assist me in a timely manner. Starbucks in the morning lobby saved me a trip. Much appreciated.
Really easy parking, I had a Penske van and no tough turns. Nice straight forward parking. All types of food options within walking distance.
by A verified traveler
Posted 11 Mar 2024 on Hotels
by A verified traveler
Posted 27 Feb 2024 on Hotels
by A verified traveler from Bowling Green
Posted 27 Feb 2024
My family need a place to stay last moment, and they did not disappoint. They definitely have high standards here…..
by A verified traveler
Posted 25 Feb 2024
Very roomy suites. Quiet and clean
by A verified traveler
Posted 20 Feb 2024
Fantastic property and great location. Staff was friendly and polite.
