Ratings based on 57 Verified Reviews
4.0 Room cleanliness
4.4 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Apr 2024
The bathroom shower was not designed correctly because the walk in shower was flush with the floor and no water barrier and you could see the past buildup of rust. The rooms appeared clean but upon closer inspection you could see a large dust build up on the wood panels, especially behind the bathroom door which confirmed our fear of lack of cleaning.
Comment from Hotel Management
29 Apr 2024 by Bhavesh, Hotel Management
Dear Joseph,First at all I appreciate your time for feedback, We always taking feedback for our continuous improvement, I apologies for not match your expectation during your stay, we will review cleaning system and surely work on that, Hope when you come next time you can enjoy with full satisfaction.Once again I pay my sincere gratitude for draw attentionBest wishes Bhavesh GadhiyaGeneral Manager, Sleep inn suits , clarion
by A verified traveler from Pudong
Posted 22 Nov 2023 on Travelocity
Everything was fine except there was almost zero water pressure and the bathroom sink had almost no water pit of the faucet.
Comment from Hotel Management
15 Feb 2024 by Bhavesh Gadhiya, Hotel Management
Dear Melinda, First at all I apologies for late reply, I with my entire team are grateful for your positive rate of your stay at our hotel, I extremely sorry for your experience with Water pressure, we already replaced old supply pipe which was identified leakage, Our goal is comfort and happy stay of our guests, your words of appreciate give us more inspiration for doing better, Once again thank you very much, hope to see you again,Bhavesh GadhiyaGeneral Manager
by A verified traveler
Posted 5 Nov 2023 on Travelocity
The furniture in the room was stained and dirty, the shower and toilet did not drain properly, the room had a kitchenette, but it was poorly stocked with standard cookware and plates, the mattress on the bed was old and worn causing a poor night's sleep (very hard on the back), breakfast selection was very limited and the hot portion was cold.
Comment from Hotel Management
15 Feb 2024 by Bhavesh Gadhiya, Hotel Management
Dear Edward, I extremely sorry for knowing your experience during your stay at our hotel, We made drastically changes in cleaning system and organizing suit rooms, Hope we can give better experience in future when you give us opportunity by staying with us.I highly appreciate your feedback because it gives insights for improvementsThanks againBest regardsBhavesh Gadhiya, General Manager
by A verified traveler
Posted 5 Nov 2023
All good, thanks.
Comment from Hotel Management
15 Feb 2024 by Bhavesh Gadhiya, Hotel Management
Dear James, First at all I apologies for late reply, I with my entire team are grateful for your positive rate of your stay at our hotel, Our goal is comfort and happy stay of our guests, your words of appreciate give us more inspiration for doing better, Once again thank you very much, hope to see you again,Bhavesh GadhiyaGeneral Manager
by A verified traveler
Posted 30 Oct 2023
Comment from Hotel Management
15 Feb 2024 by Bhavesh Gadhiya, Hotel Management
Dear Melinda, First at all I apologies for late reply, I with my entire team are grateful for your positive rate of your stay at our hotel, Our goal is comfort and happy stay of our guests, your words of appreciate give us more inspiration for doing better, Once again thank you very much, hope to see you again,Bhavesh GadhiyaGeneral Manager
by A verified traveler from Holdrege
Posted 10 Oct 2023
The staff was great.
Comment from Hotel Management
10 Oct 2023 by Ricky J. Phillips, Hotel Management
Kristin,Thank you for your feedback and kind words, we truly appreciate you and look forward to seeing you again!
by A verified traveler
Decent, but not great
Posted 9 Oct 2023 on HotelsRoom was rather dirty upon entering. Coffee marks on counter, floor extremely dirty. Provided some kitchen supplies, but not enough to actually eat in the room for a family of 4. Dishes from previous people were left in the dishwasher.
Comment from Hotel Management
9 Oct 2023 by Ricky J. Phillips, Hotel Management
Samantha,Thank you for your feedback and your business! Also, Thank you for pointing out areas that we need to improve upon to better our level of service for all guests.
by A verified traveler
Mostly Good!
Posted 9 Oct 2023 on HotelsMostly good. In this day of Covid and the flu, the outside of the microwave and refrigerator were not cleaned. The room smelled mildewy. It might have been from the air conditioner. This need to be fixed. Also the toilet seat was not tightened. But Richard, the manager, fixed it. He was very helpful!!!
Comment from Hotel Management
9 Oct 2023 by Ricky J. Phillips, Hotel Management
Maryellen,Thank you for your feedback! It is always great to receive positive feedback and it helps to know that we are moving in the right direction, Again thank you for your business! We look forward to seeing you again during your next trip to Clarion!
by A verified traveler from Pemberton
Posted 8 Oct 2023
Checked in by Ricky. Very personable, helped out with every question. Property was clean and new looking. Would stay again.
Comment from Hotel Management
9 Oct 2023 by Ricky J. Phillips, Hotel Management
Matthew,Thank you for your feedback, We appreciate your kind words and look forward to seeing you again! Have a nice day!
by A verified traveler
Posted 6 Oct 2023
Comment from Hotel Management
15 Feb 2024 by Bhavesh Gadhiya, Hotel Management
Dear Douglas,Thank you for your time to review about your stay at our hotel, We Assure you better experience when you arrive next time, We took your feedback as scope of improvement and we will do it for comfort of our guests,Bhavesh GAdhiya, General ManagerOnce a
