Ratings based on 473 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
Excellent stay.
Comment from Hotel Management
4 Jun 2024 by Smugglers Cove, Hotel Management
HiThank you for taking the time to leave us a wonderful feedback, we are happy to hear you enjoyed your stay with us.Kind regardsSmugglers Cove
by A verified traveler
Posted 22 May 2024
Basic hotel on a retail park on outskirts of clacton, staff friendly but very basic for the price, stained mattress, water going down very slowly in sink, nice and quiet and plenty of food options nearby.
Comment from Hotel Management
24 May 2024 by Smugglers Cove, Hotel Management
Hi KeithThank you for taking the time to leave us a feedback, we hope you enjoyed your stay with us.Kind regardsSmugglers Cove
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
10 Jun 2024 by Smugglers Cove, Hotel Management
Hi GaryThank you for taking the time to leave us a 5/5 star rating we are happy to hear you enjoyed your visit with us at Smugglers Cove.Kind regardsSusan
by A verified traveler
Posted 13 May 2024
All round good and convenient for me
Comment from Hotel Management
13 May 2024 by Smugglers Cove, Hotel Management
Hi MarkThank you for taking the time to leave us a lovely 5/5 star rating and a positive feedback, we are happy to hear you enjoyed your stay with us.Kind regardsSmugglers Cove
by A verified traveler
Posted 11 May 2024
Everything..
Comment from Hotel Management
11 May 2024 by Smugglers Cove, Hotel Management
Hi PatrickThank you for taking the time to leave us a 5/5 star rating we are happy to hear you enjoyed your stay with us at Smugglers Cove.Kind regardsSmugglers Cove
by A verified traveler
Posted 9 May 2024
All good
Comment from Hotel Management
11 May 2024 by Smugglers Cove, Hotel Management
Hi StuartThank you for taking the time to leave us a 5/5 star rating we are happy to hear you enjoyed your stay with us at Smugglers Cove.Kind regardsSmugglers Cove
by A verified traveler
Posted 22 Apr 2024
Nice and clean
Comment from Hotel Management
28 Apr 2024 by Smugglers Cove, Hotel Management
Hi ElaineThank you for leaving us a lovely feedback, our staff strive to give 100%. It is great to hear you enjoyed your stay with us.Kind regardsSusan
by A verified traveler
Posted 7 Apr 2024
Nothing really just an average accommodation ideal for what i had to do in the area
Comment from Hotel Management
8 Apr 2024 by Smugglers Cove, Hotel Management
Hi BrianThank you for taking the time to leave us a positive feedback, we are happy to hear your stay with us was ideal for your trip.Kind regardsSmugglers Cove
by A verified traveler
Posted 24 Mar 2024
States on site that towels are provided but had a room of to adults and one towel supplied. No small towels or bath mat , they provide tea and coffee making but have to have asbestos fingers as nothing to stir or get teabag out .
Comment from Hotel Management
24 Mar 2024 by Smugglers Cove, Hotel Management
Hi SandraWe apologise for the visit not being a positive one, we have passed your comments onto the Head Housekeeper to deal with.Kind regardsSmugglers Cove
by A verified traveler
Posted 18 Mar 2024 on Hotels
Comment from Hotel Management
18 Mar 2024 by Smugglers Cove, Hotel Management
Hi CliffordThank you for taking the time to leave us a 10/10 rating we are very happy to hear you enjoyed your stay with us at Smugglers Cove.Kind regardsSmugglers Cove
