Ratings based on 401 Verified Reviews
4.2 Room cleanliness
4.6 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
If you’re going on or coming off a cruise and need a place to stay for a night, the proximity to the cruise port and shuttles is the only redeeming feature of the property. It is walking distance to the shuttles. I should also say that the place was clean. The facilities are old and very outdated. The bed was like a rock and extremely uncomfortable. The breakfast was basically pre-packaged pastries with one choice for cold cereal. The desk person on Sunday was not much help at all but the person man upping the desk on Monday was much more helpful.
Comment from Hotel Management
17 Jun 2024 by Giuseppe, Hotel Management
We are sorry for not having met your expectations about our hotel.Your review will help us to understand errors and grow.Thank you for staying with us and your valuable review.Our best wishes and kind regardsGiuseppe & Staff
by A verified traveler from PORTLAND
Posted 30 May 2024
Friendly staff and walkable to cruise port, restaurants and shopping.
Comment from Hotel Management
30 May 2024 by Giuseppe, Hotel Management
Thank you so much for your stay and to appreciate our Hotel and Staff.Our best wishes and kind regardsGiuseppe & Staff
by A verified traveler
Posted 29 May 2024
by A verified traveler
Posted 24 May 2024
You pay for what you get!
Comment from Hotel Management
24 May 2024 by Giuseppe, Hotel Management
Thank you for your stay and for your review.kind regards
by A verified traveler
Posted 19 May 2024
Bed was lousy. Main reason for a room
Comment from Hotel Management
19 May 2024 by Giuseppe, Hotel Management
We apologize for the inconvenience and the problem encountered, based on your review we will work to improve.Thanks and best regards
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
20 May 2024 by Giuseppe, Hotel Management
Thank you so much for your stay and to appreciate our HotelOur best wishes and kind regardsGiuseppe & Staff
by A verified traveler
Posted 30 Apr 2024
This property was located close to the cruise port and in the Center of town and that was perfect for us. Friendly, helpful staff and a good breakfast provided in the morning. Property could use a facelift, rooms need paint and a little love! Our stay was fine , no real complaints would stay there again if we were to catch a cruise again.
Comment from Hotel Management
30 Apr 2024 by Giuseppe, Hotel Management
Thank you so much for your stay in our Hotel and for your suggestions and for your helpful review.Our best wishes and kind regards.Giuseppe & Staff
by A verified traveler
Posted 27 Apr 2024
Right around the corner from the buses to the port
Comment from Hotel Management
30 Apr 2024 by Giuseppe, Hotel Management
Thank you so much for your stay and your positive review.Our best wishes and kind regardsGiuseppe & Staff
by A verified traveler
Posted 8 Apr 2024
Glad I had but one night here, the conditions in the bathroom were unacceptable. Toilet ran non stop, shower stall falling apart, held together with duct tape but worst of all was the mold!
Comment from Hotel Management
9 Apr 2024 by Giuseppe, Hotel Management
Thank you for your stay and for your review.Apologize for the problem you had in your room and we hope soon to start a renovation.Our best wishes and kind regardsGiuseppe
by A verified traveler from Plantation
Posted 8 Apr 2024
Great location. Free shuttle to cruise port right outside the hotel. Great staff!
Comment from Hotel Management
9 Apr 2024 by Giuseppe, Hotel Management
Thank you so much for your stay and for good vote on the reviews!Our best wishes and kind regardsGiuseppe
