Ratings based on 435 Verified Reviews

3.2 out of 5
56% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 12 Feb 2024
Thé hôtel has stunning views overlooking the town.
4 out of 5
by A verified traveler

3 day visit to ciudad valles

Posted 4 Feb 2024 on Hotels
Very friendly staff. Tasty and nutritious buffet breakfast. Rooms are quite at night. Pool area is clean and fresh
4 out of 5
by A verified traveler

Posted 10 Oct 2023
I got a room with dirty lamps with spider webs on them. Seems like they don’t really clean good
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Jul 2023
4 out of 5
by A verified traveler from Austin

Posted 25 Jun 2023
good location and easy parking. room are a little dated but still confortable.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 May 2023 on Hotels
5 out of 5
by A verified traveler

Good overall

Posted 8 May 2023 on Hotels
Good overall. We didn’t
1 out of 5
by A verified traveler

Posted 3 May 2023
I am used to different treatment, we only asked for a coffee and it never came, there were cockroaches, the only thing we received was the complimentary two drinks that were flavorless pineapple juice, and they gave me a ticket for all the stay for 6 thousand pesos and I paid you more than 440 dlls. Service Horrible
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Apr 2023 on Hotels
5 out of 5
by A verified traveler

Posted 16 Feb 2023
swiming pool was broke
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