Ratings based on 86 Verified Reviews

4.0 out of 5
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 9 Apr 2024
I was overcharged and they denied it even when I showed them my bank statement. Mold in bathroom. I would ask to see room before accepting it. But for that price what can you expect. :(
5 out of 5
by A verified traveler

Posted 24 Feb 2023 on Orbitz
Muy buena estadia un hotel muy seguro con gente muy amable y servicial estacionamiento adyacente
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Oct 2022
3 out of 5
by A verified traveler

Posted 30 May 2021
The breakfast was great, this hotel has a parking on the side but they need to put guide lines because the hosted park in any spot and sometimes your car does not fit inside.
4 out of 5
by A verified traveler

Posted 25 Mar 2021 on Hotels
Comment from Hotel Management
17 Apr 2021 by eduardo, Hotel Management
hola buen día, muchas gracias por su puntuación y gracias por alojarse en nuestro establecimiento, saludos y que tenga buena tarde.
5 out of 5
by A verified traveler from Orlando

Posted 25 Dec 2020
Very nice staff that went out of their way to be helpful. Location was great.
5 out of 5
by A verified traveler

Posted 11 May 2024
Muy buen servicio y excelente atención.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Apr 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Mar 2024
4 out of 5
by A verified traveler

Posted 24 Mar 2024
Hice reservación por expido el di 19 y salí el 21. (2 días). La cuestión es que me cobraron por medio del hotel roya Madero y no por expidia Y considero que no es lo correcto