Ratings based on 496 Verified Reviews

4.3 out of 5
76% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 20 Jan 2024 on Hotels
Comment from Hotel Management
20 Jan 2024 by ,,, Hotel Management
Muchas gracias, por su calificación, nos ayuda a mejorar nuestras instalaciones y nuestro servicio para brindarle una gran experiencia.
5 out of 5
by A verified traveler

A nice hotel in a great location

Posted 19 Jan 2024 on Hotels
I like how this hotel is laid out so as to minimize traffic noise. It is also very secure and safe with a central courtyard for parking. The breakfast is table service and is excellent. I was also able to plug in my car to charge overnight via an accessible 110v outlet!
Comment from Hotel Management
20 Jan 2024 by ,,, Hotel Management
Thank you for your opinion, it helps us to improve our facilities and our service to offer you a great experience.
1 out of 5
by A verified traveler from Issaquah

Posted 15 Jan 2024
The rooms are in bad conditions, the safe box doesn't work
Comment from Hotel Management
17 Jan 2024 by ,,, Hotel Management
buen díatrabajamos en su observación, las cajas fuertes si funcionan, requieren activación por parte de mantenimiento.
5 out of 5
by A verified traveler from saltillo

Posted 31 Dec 2023
Comment from Hotel Management
22 Jan 2024 by ,,, Hotel Management
Muchas gracias por su calificación, nos ayuda a mejorar nuestras instalaciones y nuestro servicio para brindarle una gran experiencia.
5 out of 5
by A verified traveler

Posted 10 Dec 2023
Comment from Hotel Management
10 Dec 2023 by ,,, Hotel Management
Muchas gracias por su calificación, nos ayuda a mejorar nuestras instalaciones y nuestro servicio para brindarle una gran experiencia.
2 out of 5
by A verified traveler

Posted 1 Nov 2023
Old. Bathroom particulary looks cheap and dirty. No hot water.
Comment from Hotel Management
2 Nov 2023 by ,,, Hotel Management
Thanks for your review. We're sorry for the inconvenience. We will work on it.
4 out of 5
by A verified traveler

Posted 5 Oct 2023
Comment from Hotel Management
25 Oct 2023 by ,,, Hotel Management
Muchas gracias por su opinión, esperamos recibirle nuevamente.
4 out of 5
by A verified traveler

Posted 22 Sep 2023
Very calm and cozy
Comment from Hotel Management
22 Sep 2023 by ,,, Hotel Management
thanks for your opinion, we hope to welcome you again
3 out of 5
by A verified traveler

So So

Posted 17 Jun 2023 on Hotels
The lobby of the hotel is impressive. Breakfast was really good and wait staff kind and attentive. Front desk staff provided minimal hospitality and couldn’t recommend a decent restaurant in the area. Hotel kitchen closes early. Parking lot was secure and rooms were quiet. Bed was extremely hard but provided a good night sleep. Room was terribly dated and pictures on Hotel.com did not even come close to the look and feel of the room we were given. At best it felt like an old Motel 6 with linoleum floors. Would not stay here again.
Comment from Hotel Management
19 Jun 2023 by ,,, Hotel Management
buen díamuchas gracias por su opinión, nos ayuda a mejorar en los puntos que nos hace sus observaciones, esperando nos brinde nuevamente su confianza y recibirle una vez mas.
5 out of 5
by A verified traveler

Posted 3 Jun 2023
pool hours should be at least till 10 not 9,,,restarant only open till 3pm,,,,big zonk,,thank God mojito wings across street
Comment from Hotel Management
5 Jun 2023 by ,,, Hotel Management
Buen día muchas gracias por su opinión, esperamos recibirle pronto.