Ratings based on 773 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
The hotel is in a convenient area, parking lot is monitored by an attendant at all times
Comment from Hotel Management
17 Jun 2024 by Team Gamma Cd. Juarez , Hotel Management
Hola Alejandro, gracias por tu visita. Esperamos recibirte pronto nuevamente.
by A verified traveler
Posted 7 Jun 2024
This is an untrustworthy and unsafe property. Housekeeping stole my fiance's engagement ring out of our room. Then when I called several times they acted as though they didn't know how to speak English however when we were there they didn't know how to speak English. The last time I called they knew who I was and I can hear them whispering with each other in the background and giggling. And then they hung up
Comment from Hotel Management
11 Jun 2024 by Team Gamma Ciudad Juárez, Hotel Management
We are sorry for all the misunderstood, we are working to solve and to improve our service.
by A verified traveler
Posted 7 Jun 2024
If you are thinking about going to this hotel DO NOT GO!! THE HOUSEKEEPING STAFF STOLE MY FIANCE'S ENGAGEMENT RING OUT OF OUR ROOM!!!
Comment from Hotel Management
11 Jun 2024 by Team Gamma Ciudad Juárez, Hotel Management
We apologize for the inconvenience caused. The ring was left in the room and housekeeping save it. The misunderstood was due the explanation in other language. The ring has been retourned to the guest.
by A verified traveler
Posted 28 May 2024
I traveled from Louisiana to stay at this hotel it was very nice and the people around were very helpful and kind
Comment from Hotel Management
10 Jun 2024 by Team Gamma Ciudad Juárez, Hotel Management
Hello Skylia, thank you for your visit. Hoping to receive you soon again
by A verified traveler
Posted 26 May 2024
Very friendly young lady in the front desk. Has been very kind each time I've stayed at Gamma Hotel.
Comment from Hotel Management
27 May 2024 by Team Gamma Ciudad Juárez, Hotel Management
Hola Josafat, gracias por tu visita. Esperamos recibirte pronto nuevamente.
by A verified traveler
Posted 24 May 2024
All good
Comment from Hotel Management
24 May 2024 by Team Gamma Ciudad Juárez, Hotel Management
Hola Yiga, gracias por tu visita. Esperamos recibirte pronto nuevamente.
by A verified traveler
Posted 24 May 2024
Comment from Hotel Management
25 May 2024 by Team Gamma Ciudad Juárez, Hotel Management
Hola Jesus, gracias por tu visita. Esperamos recibirte pronto nuevamente.
by A verified traveler
Posted 23 May 2024
Great people
Comment from Hotel Management
23 May 2024 by Team Gamma Ciudad Juárez, Hotel Management
Hola Mauricio, gracias por tu visita. Esperamos recibirte pronto nuevamente.
by A verified traveler
Posted 5 May 2024
This is a very nicely remodeled property with very nice rooms and very friendly staff.
Comment from Hotel Management
24 May 2024 by Team Gamma Ciudad Juárez, Hotel Management
Hola Josafat, gracias por tu visita. Esperamos recibirte pronto nuevamente.
by A verified traveler
Posted 5 May 2024
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Comment from Hotel Management
6 May 2024 by Team Gamma Ciudad Juárez, Hotel Management
Hola Oscar, gracias por tu visita. Esperamos recibirte pronto nuevamente.
