Ratings based on 968 Verified Reviews

4.7 out of 5
85% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 19 Jun 2024
Upscale hotel in a very walkable area. Nice breakfast as well. Unfortunately, using GPS made it a bit difficult to find. Parking was also a 2-5 minute walk away in a covered garage.
5 out of 5
by A verified traveler from Bethesda

This traveler left a rating score only Posted 17 Jun 2024
5 out of 5
by A verified traveler

Posted 14 Jun 2024
We stayed at Hotel Accademia for one night to show our kids Verona, we had very nice adjoining rooms and the staff was so friendly. We had a welcome drink in the library and breakfast in the am. The hotel has all of the old world charm of Verona and it's central location is perfect. We look forward to coming back to Verona and staying there again.
Comment from Hotel Management
16 Jun 2024 by A. - Reception, Customer Care Office, Hotel Management
Dear Guests,thank you for staying with us.We look forward to welcoming you again in the nearby future.Best regards.
5 out of 5
by A verified traveler

Posted 12 Jun 2024
Comment from Hotel Management
14 Jun 2024 by A. - Reception, Customer Care Office, Hotel Management
Dear Guest,thank you for staying with us.Best regards.
5 out of 5
by A verified traveler

Posted 11 Jun 2024
Comment from Hotel Management
13 Jun 2024 by A. - Reception, Customer Care Office, Hotel Management
Dear Guest,thank you for staying with us.Best regards.
4 out of 5
by A verified traveler from groveland

Posted 10 Jun 2024
Great location in heart of Verona -- no issues except carpet is very old and a bit smelly. Staff was great.
Comment from Hotel Management
13 Jun 2024 by A. - Reception, Customer Care Office, Hotel Management
Dear Guest,thank you for staying with us.Actually, the carpet is new. This is probably the smell you are talking about.Best regards.
5 out of 5
by A verified traveler

Posted 9 Jun 2024
The breakfast buffet was disappointing. The scrambled eggs were cold, limited breakfast choices, little fresh fruit mostly canned. For some reason an attendant positioned behind a food table handled selections for smoked salmon, cheeses, pastries, etc. Why? To control the portions? Thinking the guests would take too much? The walls in the room are thin. I would hear someone next door removing clothing from hangers in the closet.
Comment from Hotel Management
18 Jun 2024 by A. – Reception, Customer Care Office, Hotel Management
Dear Guest,Thank you for taking the time to share your experience with us.We are sorry you did not like our international buffet breakfast, which, actually, offers a wide choice of food. Our breakfast is self-service, while only fresh food is served both for security reasons, since croissants are warmed up and to give a quality service. This choice seems to be appreciated by most of our guests.As much as regards the cold scrambled eggs, we truly apologize and be sure, we have already taken the necessary measures with the staff. Best regards.
5 out of 5
by A verified traveler

Posted 7 Jun 2024
had an amazing time at the academia on our second honeymoon! perfect location and the room, staff & amenities were exquisite. would recommend and we will stay there again.
5 out of 5
by A verified traveler

Posted 7 Jun 2024
Beautiful hotel with lots of charm and history. Conveniently located close to all attractions and shopping. Working, strong A/C which is wonderful on Italian summer nights. I will stay here again on my next visit to Verona!
Comment from Hotel Management
13 Jun 2024 by A. - Reception, Customer Care Office, Hotel Management
Dear Guest,thank you for staying with us.Best regards.
5 out of 5
by A verified traveler

Posted 5 Jun 2024
An elegant property in the middle of everything. Staff incredibly professional and helpful.
Comment from Hotel Management
13 Jun 2024 by A. - Reception, Customer Care Office, Hotel Management
Dear Guest,thank you for staying with us.Best regards.