Ratings based on 985 Verified Reviews
3.3 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
The woman at the desk was slow and unhelpful. The bathroom door got locked closed with my dog in it and she couldn’t get the door open. The door to my room did not deadbolt and you could see at least a half inch of light from the hallway all round it. The air conditioner was extremely loud that I could not sleep. When I arrived in the room the window was wide open on the first floor!! So anyone could have climbed in and out of the room!!
by A verified traveler
Posted 4 Jun 2024
by A verified traveler
Posted 27 May 2024
I would definitely stay here again.
by A verified traveler
Posted 24 May 2024
An older property that's been updated. tiny bathroom was the only downside.
by A verified traveler
Posted 20 May 2024
Great for the money
by A verified traveler
Posted 20 May 2024
Good stay overall
by A verified traveler
Posted 15 May 2024
Property sucks and they have bed bugs
by A verified traveler
Posted 15 May 2024
Na
by A verified traveler
Posted 14 May 2024
Nice staff
by A verified traveler
Posted 7 May 2024
We checked in. Immediately you could tell it was a situation where they've tried to make the property look nicer/updated, but all around the updates things were very old and messed up. It didn't smell great.
The front desk woman was kind, very soft spoken and unsure of things, but very nice.
We went to our first room and my son immediately noticed there were SEVERAL hairs all over the bed/sheets. Then I checked the other bed and there was an actual dead bug under the covers on the sheet. So at that point, I went downstairs and asked for a refund and told her we'd go somewhere else. She said we booked through a third party site so they couldn't give us a refund. I asked for a 2nd room and we would go from there.
We go to the 2nd room, and it was worse than the first one. There was something splattered all over the wall/wall art that wasn't attempted to be cleaned at all. You could tell there had been something all over the headboards as well as it was not fully cleaned, it was just like smeared as they tried to wipe it but didn't fully clean it all off.
I genuinely could not stay here and feel comfortable enough to sleep. I called my husband (my son & I were out of town for an event he had) he said find another place to stay, I'll send the money. So we did. I went downstairs, told the front desk lady that we just could not stay here and I would be in contact with Expedia about our refund. We went 10 minutes down the road, found a much much cleaner place for $7 more.
