Ratings based on 979 Verified Reviews
3.3 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 May 2024
Property sucks and they have bed bugs
by A verified traveler
Posted 14 May 2024
Nice staff
by A verified traveler
Posted 7 May 2024
We checked in. Immediately you could tell it was a situation where they've tried to make the property look nicer/updated, but all around the updates things were very old and messed up. It didn't smell great.
The front desk woman was kind, very soft spoken and unsure of things, but very nice.
We went to our first room and my son immediately noticed there were SEVERAL hairs all over the bed/sheets. Then I checked the other bed and there was an actual dead bug under the covers on the sheet. So at that point, I went downstairs and asked for a refund and told her we'd go somewhere else. She said we booked through a third party site so they couldn't give us a refund. I asked for a 2nd room and we would go from there.
We go to the 2nd room, and it was worse than the first one. There was something splattered all over the wall/wall art that wasn't attempted to be cleaned at all. You could tell there had been something all over the headboards as well as it was not fully cleaned, it was just like smeared as they tried to wipe it but didn't fully clean it all off.
I genuinely could not stay here and feel comfortable enough to sleep. I called my husband (my son & I were out of town for an event he had) he said find another place to stay, I'll send the money. So we did. I went downstairs, told the front desk lady that we just could not stay here and I would be in contact with Expedia about our refund. We went 10 minutes down the road, found a much much cleaner place for $7 more.
by A verified traveler
Posted 4 May 2024
Nice stay
by A verified traveler
Posted 3 May 2024
The property was well kept!
by A verified traveler
Posted 30 Apr 2024
Clean and good price
Comment from Hotel Management
30 Apr 2024 by La Quinta Management , Hotel Management
we appreciate for positive feedback.
by A verified traveler
Posted 30 Apr 2024
Clean good price
Comment from Hotel Management
30 Apr 2024 by La Quinta Management , Hotel Management
we appreciate for positive feedback.
by A verified traveler
Posted 30 Apr 2024
Good price was clean
Comment from Hotel Management
30 Apr 2024 by La Quinta Management , Hotel Management
Thank you for positive feedback.
by A verified traveler
Posted 30 Apr 2024
Parking Lot is horrible, Hallway stinks, reserved a king and the bed is not a king.
Comment from Hotel Management
1 May 2024 by La Quinta Management , Hotel Management
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Cincinnati North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that your stay was not comfortable. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
2 May 2024 by La Quinta Management , Hotel Management
Please write your complain, why you have not liked your stay. We will work on it and better assist you better in future.
