Ratings based on 537 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
Clean, mostly quiet except above with children. Breakfast ok. All in all, pretty good.
by A verified traveler
Posted 6 May 2024
by A verified traveler
Posted 5 May 2024
Room was not very clean. There were crumbs on counters, dirt on floors, hair in shower, stains and human substances on pull out bed mattress and cover. Bathroom tile and baseboard tile extremely dirty and in disrepair. Key card system was down and we, along with majority of other guests, had to wait at front desk for an employee to accompany everyone to their rooms, each time we needed to get it. We arrived back at the hotel later in the evening and there was only one person working the front desk, and we would have to wait until she finished checking folks in or ringing them up, until she would be able to walk a group of people to multiple different floors to let us in. It made coming and going VERY difficult, uncomfortable, and time consuming. Also, I think it presented a safety issue as she just took your word that the room she let you in was yours. It was a bad experience overall and we would not return to this location again because of it. Since I went through third part site to buy, I was unable to obtain a digital key on phone to be able to access room. However, if I booked directly through Hilton, the room costs significantly more. The pool was also very cold and there was damage to drywall and ceiling in multiple hallways and common areas, thus making the property, which is seemingly newer, seem unkept.
by A verified traveler
Posted 21 Apr 2024
Very clean & convenient location. We would stay here again.
by A verified traveler
Posted 14 Apr 2024
by A verified traveler
Posted 7 Apr 2024
Pool was closed
by A verified traveler
Posted 23 Mar 2024
Lots of smokers outside room
by A verified traveler
Posted 20 Feb 2024
by A verified traveler
Posted 21 Jan 2024 on Hotels
by A verified traveler
Posted 20 Jan 2024 on Hotels
