Ratings based on 989 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Nothing bad to say about our stay. Helpful, friendly staff, clean room, good breakfast. Would stay here again for sure.
by A verified traveler
Posted 29 May 2024
Comment from Hotel Management
30 May 2024 by Management , Hotel Management
Thank you for your feedback, Jennifer. We're glad you enjoyed your stay with us! We hope to see you again should you return to the Kenwood area.
by A verified traveler
Posted 28 May 2024
Good breakfast & good bfast hours!!
Comment from Hotel Management
29 May 2024 by Management, Hotel Management
Thank you for your feedback, Jennifer. We're glad you enjoyed your stay with us! We hope to see you again should you return to the Kenwood area.
by A verified traveler
Posted 22 May 2024
Both elevators were out of service for part of my stay. My room, upon check in, had no towels. They made me come to the front desk to get them. There was little hot water at the end of each day.
Comment from Hotel Management
22 May 2024 by Management, Hotel Management
Thank you for being our guest and sharing your feedback regarding your recent visit with us. We do apologize that your visit was less than exceptional. We shared your feedback with our team and will conduct an investigation into the issue. We do hope to see you again if you return to the Kenwood area for an opportunity to provide you with an exceptional visit!
by A verified traveler from Menlo Park
Posted 21 May 2024
Staff was very helpful and efficient. Nice stay.
Comment from Hotel Management
24 May 2024 by Management, Hotel Management
Thank you for your feedback. We're glad you enjoyed your stay with us! We hope to see you again should you return to the Kenwood area.
by A verified traveler
Posted 16 May 2024
Was way oversized for what was needed. Like renting 3500 sq ft when I only needed 250 sq ft. And nothing much filling the space. Clean and comfortable.
Comment from Hotel Management
20 May 2024 by Management, Hotel Management
Thanks for sharing this feedback, Martha!
by A verified traveler
Posted 4 May 2024
Hotel was clean friendly staff. And privacy was respected.
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
20 May 2024 by Management, Hotel Management
Thanks for taking the time to share this feedback, Heather!
by A verified traveler
Posted 22 Apr 2024
Good stay , located close to shopping and restaurants
Comment from Hotel Management
22 Apr 2024 by Management, Hotel Management
Thanks for taking the time to share this feedback with us, Diane! We're happy to see you enjoyed your stay. We hope to see you again in the future.
by A verified traveler
Posted 22 Apr 2024
Great hotel and I stay often for business trips. Friendly, clean and quiet.
Comment from Hotel Management
22 Apr 2024 by Management, Hotel Management
Thanks for taking the time to share this feedback with us, Robbie! We're happy to see you enjoyed your stay. We hope to see you again in the future.
