Ratings based on 991 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 May 2024
Good job
Comment from Hotel Management
17 May 2024 by Manager, Hotel Management
Hello Steven,Thank you for taking the time to leave your feedback. It is through comments like yours that we can continually improve our services for our guests. We appreciate your patronage and hope to welcome you back in the future.
by A verified traveler
Posted 29 Apr 2024
It was easy to find. Met our needs. We felt safe here. We enjoyed our stay.
Comment from Hotel Management
1 May 2024 by Manager, Hotel Management
Hello Willy,We are glad you found our hotel convenient and felt safe during your stay. We strive to make our guests feel comfortable and welcome. Your positive feedback is truly appreciated. Thank you for sharing your experience with us.
by A verified traveler
Posted 27 Apr 2024
Comment from Hotel Management
19 May 2024 by Manager, Hotel Management
Hello Betty Sue,We appreciate you choosing to stay with us. Please feel free to reach out to us with any feedback you may have about your recent stay. We hope to welcome you back soon for an even better experience.
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
19 May 2024 by Manager, Hotel Management
Hello Shannon,We are thrilled to hear that you had such a wonderful experience at our hotel! If you have any further comments or suggestions, please do not hesitate to reach out to us. We look forward to welcoming you back in the future.
by A verified traveler from Kent
Posted 24 Apr 2024
Wonderful host at the front desk, made me feel at home
Comment from Hotel Management
25 Apr 2024 by Manager, Hotel Management
Hello Tamera,We're glad to hear that you enjoyed the service from our front desk staff. Your comfort and satisfaction are our top priorities, and we appreciate your kind words. If you have any further feedback or need assistance, please don't hesitate to reach out to us directly.
by A verified traveler
Posted 22 Apr 2024
The only reason i gave it 3 out of 5 is there is nothing around to eat. Otherwise excellent place to stay. Very close to the airport.
Comment from Hotel Management
24 Apr 2024 by Manager, Hotel Management
Hello Sarah,We appreciate your positive feedback regarding your stay with us. Our convenient proximity to the airport makes us a popular choice among travelers. Should you ever stay with us again, feel free to ask our staff for local dining recommendations. We hope to welcome you back in the future.
by A verified traveler
Posted 21 Apr 2024
Great place to stay!
Comment from Hotel Management
23 Apr 2024 by Manager, Hotel Management
Hello Mindy,We are delighted to hear that you enjoyed your stay with us! Your positive feedback is truly appreciated. We strive to provide a memorable experience for all of our guests. If you have any further comments or suggestions, please feel free to reach out to our management team. Thank you for choosing to stay with us!
by A verified traveler
Posted 19 Apr 2024
Quiet
Comment from Hotel Management
20 Apr 2024 by Manager, Hotel Management
Hello betty,We strive to provide a peaceful environment for all our guests to enjoy. We appreciate your feedback and hope to welcome you back for another relaxing stay.
by A verified traveler
Posted 14 Apr 2024
Nice and close to the airport and had a free shuttle.
Comment from Hotel Management
17 Apr 2024 by Manager, Hotel Management
Hello Leanne,We're pleased to hear you appreciated our convenient location near the airport and the complimentary shuttle service provided during your stay. We hope that you had a smooth and enjoyable journey to your destination.
by A verified traveler
Posted 27 Mar 2024
I had flight delays & had to cancel my first night stay. I contacted Expedia in their app. After 15 min back n forth I was told that I couldn’t cancel and would be charged. Ok- I can’t get there but will be there on my scheduled second night. Upon my arrival to the property I was told that BOTH of my reserved nights were cancelled. I told the front desk receptionist, “ok, well I need a room.” She looked at my nonplused and stated that I would need to make a reservation. “Ok, can I make a reservation with you?” to which she stated yes. As she’s tapping away on her computer she looks up and tells me “looks like we’re all booked up for tonight.”
I was too tired to argue. I walked next door to a Marriott property and slept like a baby after a long day of travel.
I just started a new job and will be traveling 200 days a year for work. This was my first time using both Expedia & staying at Hampton Inn.
I won’t be using either for the next 199 days of travel.
Some lessened have to be learned first-hand.
Comment from Hotel Management
31 Mar 2024 by Manager, Hotel Management
Hello Devin,We're sorry to hear about the challenges you faced with your reservation. We always recommend confirming bookings directly with the hotel, especially when changes occur. We appreciate your feedback and we'll share it with our team for improvement. We hope your future travels are smoother experiences.
