Ratings based on 375 Verified Reviews

4.2 out of 5
4.2 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 25 Jul 2023
Had a great stay
Comment from Hotel Management
11 Sep 2023 by Josh Derry, GM, Hotel Management
We appreciate you choosing to stay with us at the Comfort Suites in Cincinnati! We hope to see you again soon!
4 out of 5
by A verified traveler

Posted 24 Jul 2023 on Hotels
The staff was really nice and professional. The hotel is in great condition. However the floors needed to be cleaned along with elevator.
Comment from Hotel Management
11 Sep 2023 by Josh Derry, GM, Hotel Management
We appreciate you choosing to stay with us at the Comfort Suites in Cincinnati! We hope to see you again soon!
5 out of 5
by A verified traveler

Posted 24 Jul 2023 on Hotels
Comment from Hotel Management
11 Sep 2023 by Josh Derry, GM, Hotel Management
We appreciate you choosing to stay with us at the Comfort Suites in Cincinnati! We hope to see you again soon!
5 out of 5
by A verified traveler

Posted 24 Jul 2023
Enjoyed the couch area.
Comment from Hotel Management
11 Sep 2023 by Josh Derry, GM, Hotel Management
We appreciate you choosing to stay with us at the Comfort Suites in Cincinnati! We hope to see you again soon!
3 out of 5
by A verified traveler from ROUND ROCK

Posted 24 Jul 2023
Property was clean but is showing wear. Area surrounding was questionable. Not a great value for the money.
Comment from Hotel Management
11 Sep 2023 by Josh Derry, GM, Hotel Management
We appreciate you choosing to stay with us at the Comfort Suites in Cincinnati! We hope to see you again soon!
4 out of 5
by A verified traveler

Posted 23 Jul 2023
Comment from Hotel Management
11 Sep 2023 by Josh Derry, GM, Hotel Management
We appreciate you choosing to stay with us at the Comfort Suites in Cincinnati! We hope to see you again soon!
5 out of 5
by A verified traveler

Posted 21 Jul 2023
Attentive staff
Comment from Hotel Management
11 Sep 2023 by Josh Derry, GM, Hotel Management
We appreciate you choosing to stay with us at the Comfort Suites in Cincinnati! We hope to see you again soon!
4 out of 5
by A verified traveler

Posted 16 Jul 2023
Staff were very friendly and treated you like family. The only thing I have to say is that cleanliness could be a bit better , but I'll still come to this hotel again for traveling.
Comment from Hotel Management
11 Sep 2023 by Josh Derry, GM, Hotel Management
We appreciate you choosing to stay with us at the Comfort Suites in Cincinnati! We hope to see you again soon!
2 out of 5
by A verified traveler

YUCK!!!!

Posted 15 Jul 2023 on Hotels
This hotel would be great to stay at bc it is rather new, close to downtown and the zoo, plus it is in a fenced in parking lot. BUT it is NASTY!! The housekeeping here is absolutely lacking!!! I am not sure WHEN the last time they cleaned any of it is. I would not have stayed here at all but I had already paid in full for it plus it was later in the evening when we checked in so we had no clue where else to go. I would not even take my shoes off to walk on the floor so I kept my flip flops on until I got in the bed bc it was the one thing that you could tell was clean. The floor was NASTY and the bathroom had barely been wiped down. The need a whole new cleaning staff!!!
Comment from Hotel Management
11 Sep 2023 by Josh Derry, GM, Hotel Management
We appreciate you choosing to stay with us at the Comfort Suites in Cincinnati! We hope to see you again soon!
5 out of 5
by A verified traveler

Posted 13 Jul 2023 on Hotels
Was above expectations
Comment from Hotel Management
11 Sep 2023 by Josh Derry, GM, Hotel Management
We appreciate you choosing to stay with us at the Comfort Suites in Cincinnati! We hope to see you again soon!