Ratings based on 990 Verified Reviews

4.3 out of 5
83% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 3 Jun 2024
Excellent hotel. Just wished they would have free breakfast
5 out of 5
by A verified traveler

Posted 31 May 2024
Pretty good rooms.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 May 2024
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 May 2024
5 out of 5
by A verified traveler

Posted 10 May 2024
NIce
3 out of 5
by A verified traveler

Posted 29 Apr 2024
Third floor near ice machine smelled like smoke and garbage was overflowing. Our room on first floor had no handle in bathroom door- only a hole in the door where handle should be installed. Temp in room when we got there was freezing at 57 degrees.
1 out of 5
by A verified traveler

Posted 29 Apr 2024
The room was dirty, the sheets were not clean full of hair and it had stain
5 out of 5
by A verified traveler

Posted 15 Apr 2024
, everything was wonderful I had a wonderful stay the hotel was very quiet and very clean. My attention is to stay there again. Yes
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Apr 2024
2 out of 5
by A verified traveler

Posted 8 Apr 2024
Bed was very nasty and dirty they put us in another room an it was ok
Comment from Hotel Management
9 Apr 2024 by Candlewood Suites Mason, Hotel Management
Hi Chameka,We are sorry to learn that your stay didn't meet your expectations. It's very unfortunate that you had to experience this. Please note that our team always strives to ensure our guests are provided with good clean rooms.We genuinely value your patronage. We look forward to the prospect of serving you once again and ensuring that your next experience is nothing short of exceptional.