Ratings based on 16 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Mar 2023
Had a lovely stay. Jorge very helpful with changing money, information and rides downtown and to bus station. Great breakfast.
Pool is lovely - easy to get in, but difficult to get out. A step would be helpful for those less agile!
Comment from Hotel Management
23 Mar 2023 by Casa Jorge y Alicia, Hotel Management
Hola Irene .Thank you for your review.
by A verified traveler
Posted 3 Feb 2020
Great value for money. Very helpful staff, finally someone actually speaking english. Nice common area with the pool and safe parking on the premise in the yard. The only downside happened at the checkout. When we booked on expedia, we are sure we had breakfast included. In the evening we were asked when we wanted it with no mentioning it wasnt included. And at the checkout we were told we had to pay for it. Since we couldnt connect to the internet at the time to check on the expedia, we dont know if we mixed something. But the jostess called the agency and after 10 hours when we connected there was no more breakfast included. But we think agency or expedia did the mix up.
Comment from Hotel Management
3 Feb 2020 by Casa Jorge y Alicia, Hotel Management
Thank you for your feedback, it is heartwarming to know that you enjoyed our place. Warm regards from Cuba!
by A verified traveler
Posted 11 Aug 2019
Comment from Hotel Management
15 Aug 2019 by Casa Jorge y Alicia, Hotel Management
Thank you for your feedback, it is so important for us. Warm regards from Cuba!
by A verified traveler from Western Canada
Posted 15 Jan 2019
We went to Ceinfuegos to charter a sailboat and this Casa Particular is just about 100 steps from Club Ceinfuegos Marina where all charters depart from and return to in Ceinfuegos.
We arrived a few days prior to our charter to get aquainted with the area and was glad as Ceinfuegos is a lovely city with some great architecture and within a few dollars taxi from a nice beach some restaurants, shopping and downtown.
Jorge and Alicia were most helpful and Jorge even drove me to a bank, my wife to a market to get some provisions for our Charter Boat. They have a medium size pool and a small Bar / Restaurant which will serve your meals if requested at affordable prices, About $9.50 for a baked Lobster and trimmings. All the rooms are on ground floor and could be wheelchair accessible. They all had private washrooms and a nice sliding door onto the large shared patio.
The entire property as is often the case in Cuba was enclosed within a perimeter fence with a locked gate and i felt silly even locking our door as there was always an attendant on site and available.
If you are going to Charter out of Club Ceinfuegos with Alboran Bluesail or Dream Yacht Charters or if you are just looking for a great Casa particular near a marina and a beach in Ceinfuegos just book this one and you will be looked after by a family that will treat you like their family.
I promise...Lee.
Comment from Hotel Management
21 Jan 2019 by Casa Jorge y Alicia, Hotel Management
Dear Lee, thank you so much for your excellent feedback, it is so important for us. It is heartwarming to know that you enjoyed our place. We wish we can host you again. Warm regards from Cuba!
by A verified traveler
Posted 29 Jul 2023
Très bon accueil, chambre propre, petite piscine bien agréable, le tout bien placé à la pointe du malecon de Cienfuegos, que demander de plus.
by A verified traveler
Posted 21 Mar 2023
Die Unterkunft war in Ordnung. Die Lage in Punta Gorda ist grundsätzlich gut. Leider wirkte ganz Cienfuegos ausgestorben. Jorge und seine Frau waren sehr nett und zuvorkommend und haben uns bei unseren Anliegen sehr gut unterstützt.
Comment from Hotel Management
23 Mar 2023 by Casa Jorge y Alicia, Hotel Management
Hola Stefan.Thank you for your review.
by A verified traveler
Posted 3 May 2022 on Hotels
Comment from Hotel Management
3 May 2022 by Casa Jorge y Alicia, Hotel Management
Dear Tomas
Thank you for your feedback, it is heartwarming to know that you enjoyed our place. Warm regards from Cuba
by A verified traveler
Posted 20 Mar 2020
Rustig en proper, kan erdoor. Maar zeker geen topervaring.
Comment from Hotel Management
20 Mar 2020 by Casa Jorge y Alicia, Hotel Management
Thank you for your feedback, it is so important for us. Warm regards from Cuba!
by A verified traveler
Posted 31 Jul 2019 on Hotels
Comment from Hotel Management
1 Aug 2019 by Casa Jorge y Alicia, Hotel Management
Dear Daniel.
Thank you for your feedback, it is so important for us. Warm regards from Cuba!
by A verified traveler
Posted 21 May 2019 on Hotels
Muy buena ubicación, teníamos donde guardar el auto. Muy buen desayuno. Lastima no pudimos usar la piscina porque la estaban limpiando
Comment from Hotel Management
23 May 2019 by Casa Jorge y Alicia, Hotel Management
Estimada Maria Cecilia.
Muchas gracias por sus comentarios. Es un placer saber que disfrutó de su estancia en nuestra casa. Siempre será bienvenida. Saludos desde Cuba!
