Ratings based on 7 Verified Reviews

4.0 out of 5
3.6 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 14 Feb 2024
Welcome drink should show
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Sep 2020 on Hotels
3 out of 5
by A verified traveler from Bali

Posted 26 Dec 2019
Stayed there for two nights with family. The receptionist allow us to check in early to the villa which is good, so we went to the villa only to found out there are leftover food in the fridge and leaking sink. Requested the housekeeping to come and clean also to repair the sink, which they did and we’re happy with it. Before check out, the bathroom door accidentally got locked and we had to call the receptionist four times before someone come and fix the door. It takes forever for them to come too :( The overall stay was good. Might come again.
5 out of 5
by Ardi from Jakarta

Good nature experience at Jambuluwuk resort

Posted 18 Jul 2016 on Hotels
I was going there for our escape plan vacation with my family. we love nature experience for vacation. After we went to Taman Safari, we chose this hotel for stay 1 night. the neighborhood and scenery is awesome. we love it. however, when we went there we have some trouble with the tv channel. It had some bad connection through all day till we checked out. Internet was very good.
Comment from Hotel Management
5 Sep 2016 by General Manager, Hotel Management
Thank you for choosing Jambuluwuk Ciawi Boutique Resort as a tourist destination shared group meeting and thank you for the review you have to say. we are pleased to provide comfort to you. In addition, thank you for the positive feedback that you provide to us, hopefully we will continue to provide the best service to the guests by giving our best price. We wish you and your family can vacation and come back to our place. Jambuluwuk Ciawi Boutique Resort will continue to provide the best service and hospitality for the better. Kind Regards Guest Relations Officer
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Nov 2019 on Hotels
4 out of 5
by DODDI

Posted 14 Mar 2016 on Hotels
Comment from Hotel Management
5 Sep 2016 by General Manager, Hotel Management
Dear Doddi, Mr Thank you for choosing Jambuluwuk Ciawi Boutique Resort as a tourist destination shared group meeting and thank you for the review you have to say. we are pleased to provide comfort to you. In addition, thank you for the positive feedback that you provide to us, hopefully we will continue to provide the best service to the guests by giving our best price. We wish you and your family can vacation and come back to our place. Jambuluwuk Ciawi Boutique Resort will continue to provide the best service and hospitality for the better. Kind Regards Guest Relations Officer
3 out of 5
by A verified traveler

Hotel kurang bersih. Staf hotel ramah dan membantu

Posted 15 Jul 2015
Kami senang selama tinggal di sini. Akan lbh baik jk kebersihan toilet ditingkatkan. Kamar mandi kotor dan sarang laba2 di bbrp tempat.
Comment from Hotel Management
5 Sep 2016 by ecommerce, Hotel Management
Thank you for choosing Jambuluwuk Ciawi Boutique Resort as a tourist destination shared group meeting and thank you for the review you have to say. we are pleased to provide comfort to you. In addition, thank you for the positive feedback that you provide to us, hopefully we will continue to provide the best service to the guests by giving our best price. We wish you and your family can vacation and come back to our place. Jambuluwuk Ciawi Boutique Resort will continue to provide the best service and hospitality for the better. Kind Regards Guest Relations Officer
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