Ratings based on 193 Verified Reviews

4.0 out of 5
79% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.5 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 12 May 2024
Great hotel and staff!
5 out of 5
by A verified traveler from STOCKPORT

Posted 12 Apr 2024
We spent a very comfortable night at this hotel. It is right in the old town and was. Ideally located for the Bernina Express early in the morning. Breakfast was very good.
2 out of 5
by A verified traveler

Posted 29 Mar 2024
I thought it was a hotel ….no private toilet or shower , no towels or wash cloths, unfriendly welcome …basically let ourself in…the only good thing was a somewhat decent breakfast. For tge price it was a horrible “hotel”?
5 out of 5
by A verified traveler from Orange Park

Posted 20 Mar 2024
It is a wonderful hotel with an incredible staff. Anna was beyond amazing and accommodating during our stay. She even helped give us directions and suggestions before we even arrived. The breakfast was perfect and had a lot of variety, and she even offered delicious, fresh, personalized coffee. The room was clean, and there was a cozy balcony where you could see mountains in the distance. We were able to walk to the train station in about 10 minutes, but there is also a bus that you can take even closer. There were restaurants next door and all along a cobblestone street. I highly recommend this hotel and would stay again if we travel to Europe. The most friendly and helpful staff we have found on our European trip so far.
3 out of 5
by A verified traveler from SAN FRANCISCO

Posted 28 Feb 2024
Music at night
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Jan 2024 on Hotels
5 out of 5
by A verified traveler

Posted 14 Dec 2023
LOVED our stay here! Room was super clean & so was shared bathroom. Located 7 minutes from train station so location could not be beat. Area was safe. Breakfast was included & was excellent as well. Highly recommend. *only drawback were the pillows—too fluffy & didn’t support neck.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Dec 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Dec 2023
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Nov 2023