Ratings based on 910 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jun 2024
Overlooking the castle, this was in a great location, ands easy walk to the restaurants of the town. The room was classical and spacious well laid out. It was a short but very comfortable stay. Parking was very easy.
by A verified traveler from Edmonton
Posted 28 May 2024
by A verified traveler
Posted 27 May 2024
The hotel Exceeded my expectations. We will return again.
by A verified traveler
Posted 30 Apr 2024
by A verified traveler
Posted 6 Apr 2024
Perfect location to see Kumamoto Castle - Make sure to book a castle view room!! Great breakfast, and convenient location. Beautiful rooftop garden for amazing views.
by A verified traveler
Posted 3 Apr 2024
by A verified traveler
Posted 2 Apr 2024
It's right across from Kumamoto Castle Park. I wish I had booked a room on the castle view side, as there's not much to see from the other side. But the room was nice and remodeled in lovely greens. Very relaxing. I reserved a single room, but was given a twin room. Loved all the space and large bathroom with full suze bathtub.
by A verified traveler
Posted 1 Apr 2024
Excellent view of Kumamoto castle from the room. Breakfast was decent. Overall hotel is showing its age though and its not in the best location overall (we drove so it didn't matter so much).
by A verified traveler
Posted 31 Mar 2024
by A verified traveler
Posted 27 Mar 2024
Beautiful views of Kumamoto Castle day and night with the best breakfast buffet every morning! Loved that they had Kumamoto specific foods on the breakfast buffet and great mix of Japanese and western cuisine. There was ample parking and very easy to get to and from different locations around Kyushu. Bathrooms in the rooms are a little on the older side but still work just fine. Would stay again the next time we visit the area!