Ratings based on 511 Verified Reviews
3.0 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
Wonderful time!
Comment from Hotel Management
3 May 2024 by Hotel Manager, Hotel Management
Dear Guest,We're thrilled to hear that you had a wonderful time during your stay! Your satisfaction is our ultimate goal, and we're delighted that we could contribute to your enjoyable experience. We hope to welcome you back for another fantastic stay in the future.Sincerely,Hotel Manager
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
24 Apr 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you so much for the perfect rating! We're delighted to hear that you had a wonderful experience with us. If there's anything else we can do to make your next stay even better, please let us know. We look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 17 Apr 2024
Staff eas so rude
Comment from Hotel Management
18 Apr 2024 by Hotel Manager, Hotel Management
Dear Guest,We're truly sorry to hear about your experience with our staff. Providing courteous and attentive service is a top priority for us, and we apologize if our team did not meet your expectations. Your feedback is valuable to us, and we will address this issue with our staff to ensure that all guests receive the respectful and professional service they deserve. If there's anything specific you would like to share about your encounter, please feel free to contact our management team directly so we can address your concerns promptly.Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to make it right during your future visits.Sincerely, Hotel Manager
by A verified traveler
Posted 6 Apr 2024
The room had all that a basic stay requires. The breakfast offered was also just what would be required to say that food and morning beverages are offered. The grounds were dirty, trashy, and had chopped up asphalt in a planted area in the parking lot.
Comment from Hotel Management
7 Apr 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that your room and breakfast met your expectations. However, we apologize for the condition of our grounds. Your comments are valuable, and we will address this promptly to enhance the overall guest experience.Sincerely,Hotel Manager
by A verified traveler
Posted 3 Apr 2024
The room smells clean and everything was neatly put. I just expected more from the free breakfast because we had a really nice and filling breakfast buffet at the Days Inn in Antelope. But it was still overall an excellent stay.
Comment from Hotel Management
4 Apr 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback with us! We're delighted to hear that you found your room clean and well-maintained during your stay. We appreciate your comments regarding the breakfast offerings, and we'll take them into consideration as we strive to enhance our guest experience. We're thrilled that you had an excellent stay overall and hope to welcome you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 1 Apr 2024
Not the best area but the staff was friendly and you sometimes get smug staff in nice hotels but the staff was friendly and there is a jacuzzi and a pool. There was continental breakfast and it was fine for the price.
Comment from Hotel Management
1 Apr 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your experience with us. We're glad to hear that our friendly staff and amenities like the jacuzzi and pool added value to your stay. We strive to provide a comfortable and welcoming environment for all our guests, and we appreciate your kind words about our team. Your feedback about the continental breakfast is also noted, and we'll continue to work on enhancing our offerings. We hope to welcome you back for another enjoyable stay in the future.Sincerely,Hotel Manager
by A verified traveler
Posted 27 Mar 2024
Place reeked of marijuana even in "non-smoking" rooms. It was loud all night, with techno music bumping from another room making it impossible for my toddler to fall asleep.
The parking lot was crowded, with few to no open spaces, and the neighborhood felt unsafe.
The sign still says red roof inn, and that was the quality of it, rather than a Days Inn.
Also,the "breakfast" was a few stale muffins, some fruit, and coffee. No milk even for my kids.
Comment from Hotel Management
28 Mar 2024 by Hotel Manager, Hotel Management
Dear Guest,We deeply apologize for the negative experience you encountered during your stay. It's unacceptable that you had to endure disturbances such as noise and unpleasant odors, especially in a designated non-smoking environment. Your concerns regarding parking availability and neighborhood safety are duly noted, and we will take steps to address these issues to ensure a more comfortable stay for our guests. We appreciate your feedback regarding our breakfast offerings and will work to improve the selection and availability of items for our guests, including providing milk for children. Please accept our sincerest apologies for falling short of your expectations, and we hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Manager
by A verified traveler
Posted 25 Mar 2024
Comment from Hotel Management
15 Apr 2024 by Hotel Manager, Hotel Management
Dear Richard,Thank you for sharing your feedback with us. We're glad to hear that you found our beds comfortable. However, we also acknowledge the areas where we fell short and will work diligently to improve. Your insights are valuable to us, and we hope to have the opportunity to exceed your expectations in the future.Sincerely,Hotel Manager
by A verified traveler
Posted 25 Mar 2024
Comment from Hotel Management
26 Mar 2024 by Hotel Manager, Hotel Management
Dear Rebeca,Thank you for choosing to stay with us and for your glowing review! We're delighted to hear that you had a fantastic experience during your time with us.We appreciate your feedback and hope to have the pleasure of welcoming you back for another wonderful stay in the future.Sincerely,Hotel Manager
by A verified traveler
Posted 21 Mar 2024
Comment from Hotel Management
23 Mar 2024 by Hotel Manager, Hotel Management
Dear Amy,Thank you for your glowing review! We're thrilled that you had such a wonderful experience with us. It's always a pleasure to hear when our guests are satisfied with their stay. We appreciate your kind words and look forward to welcoming you back for another fantastic visit.Sincerely,Hotel Manager
