Ratings based on 527 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 May 2024
The property is older but you can’t beat the location. I liked the hospitality and the attention the staff gave us. The rooms were very clean and the view was amazing. The vending machine was cheaper than the local stores along with the price for bottled water. The place does go out of the way to satisfy its customers. The local maintenance guy called a local woman who sells home made fresh Patties and they were awesome. We were treated like family. Literally on the boardwalk and accessible to everything. Don’t be discouraged by the appearance of the neighborhood. Yes, some parts are of concern but they are due to the most recent hurricane damage. The staff at the hotel are hard working and they made sure we got to places safe and ate at the most authentic locations. The pool was very clean and always had fresh towels! I really enjoyed the age of the hotel and its design. Meaning its lobby area was open and the air flowed so amazing. At night I really enjoyed the pool roof top and enjoyed looking down on the streets and boardwalk. “Jump Up”party was this Friday night and the streets were full of venders, open shops and local food from 4pm-midnight! If you ever get to experience a “Jump Up” event always do the Mothers Day weekend. We really had a great time and the people were so nice. I came from a location like this growing up in Mexico and the people are only trying to make a living and are very nice! Be open minded as this hotel wins for its customer service and care!
by A verified traveler
Posted 6 May 2024
Uncomfortable bed
by A verified traveler
Posted 1 May 2024
Not bad, typically I don’t stay in the touristy parts, but I was solo and it worked out well. Ate some great food and got to relax. I would recommend but parking sucks though.
by A verified traveler
Posted 10 Apr 2024
Location, location, location. The hotel is conveniently situated in the heart of town. Restaurants, shops, boardwalk, and activities steps away. In terms of the hotel property, it was mid-tier. The room was very spacious and comfortable. Fridge and microwave came in handy. The view of water was amazing. Pool and upper deck were also quite nice. Overall good stay.
by A verified traveler
Posted 10 Apr 2024
Very nice staff. Convenient to many restaurants and local shops. Great view from my room
by A verified traveler
Posted 10 Apr 2024
This hotel is in an excellent location, walkable to food & shops. It does get a little noisy in the early morning hours. Rooms tend to have a view of ocean or harbor which is unbeatable. Have stayed here on a few occasions & I do recommend.
by A verified traveler
Posted 30 Mar 2024
Clean hotel and rooms. It's in downtown
a lot of restaurant choices and activities available.
The homeless population can be an eyesore for some.
just smile and move on, I never felt unsafe.
by A verified traveler from christiansted
Posted 20 Mar 2024
by A verified traveler
Posted 18 Mar 2024
The only downside to the property that I feel I should mention is they ran out of towels for us. Other than that, the staff was very nice. Be aware that it may be loud at night because you are right next to Shupes but there is nothing the hotel can do about that.
by A verified traveler
Posted 16 Mar 2024
Lose to the boadwalk
