Ratings based on 277 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jun 2024
Good place to stay, walkable to town etc. VIP perks a little underwhelming but staff are great.
by A verified traveler
Posted 12 Jun 2024
Top staff very freindly and helpful
Comment from Hotel Management
13 Jun 2024 by Maree, Hotel Management
Thank you Mike for your kind word about the team.Maree
by A verified traveler
Posted 10 Jun 2024
The staff that were at the reception desk were amazing. Always smiling and had such an awesome welcoming vibe about them-thank you all so much we will be back.
Comment from Hotel Management
11 Jun 2024 by Maree, Hotel Management
Thank you Falesoa, it is always lovley to receive such great feedback about the team.Kindest RegardsMaree
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
11 Jun 2024 by Maree, Hotel Management
Thank you Michelle for your review
by A verified traveler
Posted 24 May 2024
The entire there is wonderful. Sam the concierge went above and beyond for us. Can't say enough good things about this hotel. Would definitely stay there again
Comment from Hotel Management
24 May 2024 by Maree, Hotel Management
Thank you HayleeI really appreciate your feedback from your stay and agree Sam always goes above and beyond.Maree
by A verified traveler
Posted 19 May 2024
Ease of check in, so helpful i forgot my phone charger and they provided one for free.
Comment from Hotel Management
20 May 2024 by Maree, Hotel Management
Great to know the team looked after your needs Joseph.Kind RegardsMaree
by A verified traveler
Posted 19 May 2024
Nice clean modern hotel, clean comfortable rooms. Small restaurant/bar. Room service menu was limited. Breakfast and meals tour inclusion, again limited but sufficient, fresh juices. Bit of a walk into the town centre, if I recall about a 20min walk. Friendly staff. Enjoyed my stays, thank you
Comment from Hotel Management
20 May 2024 by Maree, Hotel Management
Thank you sharing your review on Expedia Janine.Much appreciatedMaree
by A verified traveler from Mississauga
Posted 14 May 2024
Very nice hotel to stay very neat clean , 5 stars room
Comment from Hotel Management
20 May 2024 by Maree, Hotel Management
Thank you AttiqMaree
by A verified traveler
Posted 12 May 2024
Nice stay, close to restaurants and coffee shops.
Comment from Hotel Management
20 May 2024 by Maree, Hotel Management
Kia Ora KevinThank you for your feedback.Nga MihiMaree
by A verified traveler
Posted 12 May 2024
Close to casino
Comment from Hotel Management
21 May 2024 by Maree, Hotel Management
Thank you
