Ratings based on 787 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
Great hotel
Comment from Hotel Management
5 Jun 2024 by Guest Relations, Hotel Management
Dear Thomas,Thank you for taking the time to leave us your 5/5 review.We are absolutely delighted to see you had a flawless stay.Providing a perfect experience for our guests is our number one priority and we are happy to have succeeded in meeting your expetations.We are already looking forward to welcoming you back.Kindest regards,Guest Relations
by A verified traveler
Posted 31 May 2024
Comment from Hotel Management
1 Jun 2024 by Guest Relations, Hotel Management
Dear David,Thank you for taking the time to share your feedback with us. We are pleased to see that you had an enjoyable stay and appreciated many aspects of our hotel.If there are any specific areas where we can improve or if you have any further comments, please don't hesitate to let us know. We strive to provide the best possible experience for our guests and your input is invaluable in helping us achieve this.We look forward to welcoming you back in the future.Kindest regards,Guest Relations
by A verified traveler
Posted 28 May 2024
Very big rooms and the area is quiet so not much noise pollution. The staff are great and checkout can be done online as late as 12pm. Excellent hotel.
Comment from Hotel Management
28 May 2024 by Guest Relations, Hotel Management
Dear Ali,Thank you for taking the time to share your amazing experience!We are delighted to hear you enjoyed our quiet and spacious rooms, and that our check-out time suited your needs.We will also share your kind words about the service you experienced with our entire team.We look forward to welcoming you back soon.Kindest regards,Guest Relations
by A verified traveler
Posted 23 May 2024
Loved the stay at the hotel, room 902 was more than I expected, I asked for a walk in shower due to bad back and cannot get into bath without being uncomfortable and the room was just nice and spacious. Breakfast was lovely as well. The hotel was very clean and staff friendly yet professional. Definitely a hotel I will choose to stay at whenever I am visiting Manchester.
Comment from Hotel Management
24 May 2024 by Guest Relations, Hotel Management
Dear Rita,Thank you for sharing your delightful experience and awarding us a perfect 5/5! We are thrilled to hear that your stay exceeded expectations and that room 902 met your needs perfectly, providing the comfort and accessibility you required.It's wonderful to know you enjoyed our breakfast offerings and found the hotel clean, with our staff friendly and professional. We greatly appreciate your kind words and are excited to welcome you back whenever you visit Manchester.Kindest regards,Guest Relations
by A verified traveler
Posted 16 May 2024
Comment from Hotel Management
18 May 2024 by Guest Relations, Hotel Management
Dear Jon,Thank you for taking the time to leave your feedback!We are delighted to see that you enjoyed your stay with us. We strive to provide a comfortable environment for our guests, and we are happy to see we were able to meet your expectations. We look forward to welcoming you back soon! Kindest regards, Guest Relations
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
13 May 2024 by Guest Relations , Hotel Management
Dear Maha, Thank you for taking the time to leave us feedback from your recent stay with Hyatt Hotels Manchester.We are delighted to read that you had a good stay with us and gave us perfect score on the review. We are always here to enhance the experience for our guests and I will be sure to pass your review along to my teams. This has been our pleasure to have you with us and I look forward to welcoming you back in the future.Kind Regards, Guest Relations
by A verified traveler
Posted 8 May 2024
Gorgeous
Comment from Hotel Management
9 May 2024 by Guest Relations, Hotel Management
Dear Grace,Thank you for your wonderful review! We're delighted to hear that you found our hotel gorgeous. Providing a welcoming and clean environment for our guests is our top priority, and it's rewarding to know that we succeeded in meeting your expectations. We hope to welcome you back for another fantastic stay soon!Kindest regards,Guest Relations
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
28 May 2024 by Guest Relations, Hotel Management
Dear James,Thank you for taking the time to leave your perfect score!We are delighted to see you had an enjoyable stay with us and that everything met your expectations.It was our pleasure to host you and we are already looking forward to welcoming you back.Kindest regards,Guest Relations
by A verified traveler
Posted 4 May 2024
Comment from Hotel Management
24 May 2024 by Guest Relations, Hotel Management
Dear Peter,Thank you for your 5/5 review! We are thrilled to see that you had an excellent stay with us. Your feedback is greatly appreciated and encourages our team to continue delivering top-notch service.We look forward to welcoming you back to the Hyatt Regency Manchester in the near future.Kindest regards,Guest Relations
by A verified traveler
Posted 21 Apr 2024
Beware the £1.50 per day consierge fee. Why doesn’t the hotel incorporate this into their overall booking fee. Its utter nonsense!!
Comment from Hotel Management
27 Apr 2024 by Guest Services Team, Hotel Management
Hello Katie,Thank you for taking the time to score your recent stay with us. We hope you. The additional 1.20 per night is the City Visitor Charge and it's applied by the council to all bookings within the ABID zone of central Manchester. This charge was first introduced April 2023 and it should be stated on your booking confirmation from the 3rd party. If you want to share more information about your stay please do not hesitate to contact us.It has been our pleasure having you her with us and we hope to see you again in the near future.Kind Regards,Guest Relations
