Ratings based on 316 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 May 2024
I was originally going to book a hotel near Boat Ave, I'm so glad I did not. On the way to Bang Tao from the airport, we drove past this area and it is not very pleasant.
The drive from the airport to BWP takes 40 minutes and it is not a smooth ride.
BWP is in an excellent position on the beach. Opposite there are 3 reasonable restaurants, a 7/11, money exchange, several atm's, several massage salons and a pharmacy. There is also a taxi service opposite, use them as they charge B100 less than the hotel.
I had a deluxe room and it was as described. If you can ask for a room in blocks 1 or 2 as they are closest to reception.
The hotel staff are excellent and reception is always staffed.
2 large swimming pools, free yoga classes, hotel main restuarant and a seafood restaurant that I found to be just ok for food.
If you walk along the beach to the north, there are many beach shack restaurants set up on the sand. There are also more restaurants and bars in the northern part of the beach, it is a B400 taxi round trip or about a 30 minute walk along the beach.
I stayed in Bang Tao for 4 nights and that was probably enough, but for a family on an all includive deal, the hotel offers everything. You can pay cash for food and drinks etc rather than charging it all to your room.
I highly recommend it.
by A verified traveler
Posted 1 May 2024
Our recent stay at the Best Western Premier Bangtao Beach Resort was a memorable and pleasant one. The staff were always pleasant and accommodating. The room was perfect overlooking the pool and beachfront. The food was delicious, especially the Thai food prepared. The daily massages were the best! We would definitely recommend and stay there again.
by A verified traveler
Posted 24 Apr 2024
by A verified traveler
Posted 25 Feb 2024
Beautiful and relaxing hotel that is directly on the beach. Lovely shade trees and palms, plenty of lounges and great pools. Breakfast buffet is excellent.
Comment from Hotel Management
28 Feb 2024 by Aya, Hotel Management
Dear Mr. Mark,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you found our beachfront resort beautiful and relaxing, with its shade trees, palms, lounges, and great pools. It's wonderful to know that the breakfast buffet added to your enjoyment. We appreciate your kind words and hope to have the pleasure of welcoming you back for more memorable moments by the beach.Yours,Maureen Arra Lloveras Barranta (Aya)CRM
by A verified traveler from Rockville
Posted 19 Jan 2024
This is a very nice place if you are interested in staying on the beach and do not plan to go out of the compound. There's everything you need for a quality beach vacation, the nice sandy beach, swimming pools, restaurants, massage, water sports, etc. However the area outside the hotel is dirty, possibly because there was a road construction going on while we were there. There is no public transportation, so you will need either a car / motorbike, or taxi to explore the island. There are many restaurants and massage shops outside the hotel, but the street is dirty and unpleasant to walk. Based on the hotel itself, I would rate it 5, considering the environment it is 4.
Comment from Hotel Management
28 Feb 2024 by Aya, Hotel Management
Dear Mr. Konstantin,Thank you for taking the time to share your detailed feedback. We're delighted to hear that you enjoyed the amenities and offerings within our beachfront compound. Your compliments on the sandy beach, swimming pools, restaurants, massage, and water sports are truly appreciated.We also value your honest observation about the external environment. We apologize for any inconvenience caused by the ongoing road construction, and we understand how this may have impacted your overall experience. We appreciate your understanding of the situation.Thank you once again for sharing your thoughts, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Yours,Maureen Arra Lloveras Barranta (Aya)CRM
by A verified traveler
Posted 18 Oct 2023
There wasn’t a lift to the third floor. The hotel is old and dated. The internet service was not good, the food was average. but the people that worked there was nice and tried to be accommodating, The service was good
by A verified traveler
Nice stay
Posted 14 Sep 2023 on HotelsIt was a great stay at Best Western Premier. I was upgraded to a nice large family room on ground level with a small lanai looking out over a nice grass area with plumeria trees.
Comment from Hotel Management
27 Sep 2023 by CRM, Hotel Management
Dear Mr. Keith,Thank you so much for taking the time to share your wonderful experience at Best Western Premier Bangtao! We are delighted to hear that you had a great stay and that you were upgraded to a spacious family room on the ground level. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back in the near future. Yours,Maureen Arra Lloveras Barranta (Aya)CRM
by A verified traveler
Posted 4 Aug 2023
by A verified traveler
Posted 21 Jul 2023
Deluxe pool terrace rooms were great size.
Staff were always smiling and welcoming.
Food at restaurant was good. Doing renovations on half of the property but did not hear any noise from it.
Loved our stay here
by A verified traveler
Posted 7 Jul 2023
The property was lovely and very clean. The staff was excellent and always ready to help.
Comment from Hotel Management
8 Jul 2023 by CRM, Hotel Management
Dear Ms. Stefania,Thank you so much for taking the time to leave us such a kind and positive review! We are thrilled to hear that you found our property lovely and well-maintained. Keeping a clean and inviting environment is one of our top priorities, and we are glad that it was reflected in your experience.Our dedicated staff members are truly our greatest asset, and it brings us immense joy to know that they provided you with excellent service throughout your stay. Rest assured, we will pass along your kind words to the team as they will be thrilled to hear your appreciation.We look forward to welcoming you back for another wonderful stay in the future!Yours,Maureen Arra Lloveras Barranta (Aya)CRM
