Ratings based on 947 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
Great hotel!
by A verified traveler
Posted 28 Apr 2024
Stunning hotel. Breakfast buffet was wonderful with lots of options.
by A verified traveler from Longbeach
Posted 28 Apr 2024
The customer service is excellent however the que to check in takes longer. Its golden week but it should already expected and place more staff to lessen the long wait times for checking in. Overall, I will stay here again and recommends to friends and family.
by A verified traveler
Posted 28 Apr 2024
Actually it’s the second times to stay this hotel .
The location are perfect !! All staff are very helpful and nice .
Just one thing which hope it can be improve as the restroom are old style & small area .
by A verified traveler
Posted 28 Apr 2024
Amazing service, would stay here again
by A verified traveler
Posted 23 Apr 2024
Amazing hotel & experience.
Buffet was phenomenal!
Staff was kind.
Will definitely return and recommend.
by A verified traveler
Posted 21 Apr 2024
Absolutely amazing experience. What a beautiful property!
Very high class vibe with many shops and restaurants on site, some on the higher end of the pricing scale.
The hotel garden is picturesque at all times of the day/night giving some lovely opportunities for photos.
The sky bar gives amazing views of the surrounding area, particularly at night once the lights come on.
The various restaurant options on site cater for many different cuisines.
Staff all super friendly and happy to help.
Surround location is good, with Asakusa-Mitsuke station within a 5mins walk.
Our room was a great size, with a nice large bed and large bathroom, perfect for relaxing in the bath after a long day on your feet exploring the Tokyo metropolis.
by A verified traveler
Posted 18 Apr 2024
by A verified traveler
Posted 18 Apr 2024
The hotel is a big convention style hotel. Megalith. Not my style
by A verified traveler from Seattle
Posted 16 Apr 2024
