Ratings based on 996 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from san diego
Posted 7 Jun 2024
We enjoyed 4 nights quite stay. The coffee in room is very tasty. Loved it. Hotel provided free water, slippers, Pajamas every day. Each evening they even give out free facial masks. The hotel is right next to the train station which is super convenient. The breakfast is so so. We paid about $24 each person. The food included both western and eastern styles. Variety is fine but taste is average. Overall we will definitely recommend this hotel to anyone.
by A verified traveler
Posted 6 Jun 2024
Breakfast was excellent. The hotel was well maintained.
by A verified traveler
Posted 5 Jun 2024
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
5 Jun 2024 by Hotel Monterey Hanzomon, Hotel Management
Thank you for staying at Hotel Monterey Hanzomon this time and your valuable evaluation.We believe that there are many points that can be improved in various ways so that customers can receive higher evaluations. We will continue to do our best to satisfy you even more.If you have any improvements, please say anything.Thank you for staying at Hotel Monterey Hanzomon this time.We look forward to your return.
by A verified traveler
Posted 2 Jun 2024
We had an amazing stay 6 days At this hotel, I highly recommend it. They offer face mask and Bath salts in the lobby for free for you to take and tea too. This hotel was very convenient for the convenience store and the Subway station. It was probably a 1 minute walk to the convenience store and a 1 minute. Walk to the Subway station. Everything is so close and very convenient. They will hold your stuff if you get there early. Or if you will leave the day of they will also hold your stuff until you get back. Other than that highly recommended
Comment from Hotel Management
4 Jun 2024 by Hotel Monterey Hanzomon, Hotel Management
Dear Relena,Thank you for taking the time to share your positive feedback about your recent 6-day stay at Hotel Monterey Hanzomon. We are delighted to hear that you enjoyed the complimentary face masks, bath salts, and tea provided in the lobby. We are glad that our convenient location near the convenience store and Subway station added value to your stay. Our staff is always happy to assist with storing your belongings, whether you arrive early or need to leave them with us. We appreciate your recommendation and look forward to welcoming you back in the future.Warm regards,Hotel Monterey Hanzomon
by A verified traveler
Posted 2 Jun 2024
Our room was the size of a closet. The air conditioner barely worked so we sweated all night long. The area around it is very safe but there is essentially nothing within walking distance. However, the subway station is directly across the street.
There are minature washers and dryers in the basement that take 2 hours to dry your clothes, and when we used them someone stole our clothes.
I definitely would not stay here again. There are MUCH better options in Tokyo.
We loved Tokyo but this is not the place to stay.
Comment from Hotel Management
4 Jun 2024 by Hotel Monterey Hanzomon, Hotel Management
Dear Robert, We sincerely apologize for the inconvenience you experienced during your stay with us. Your feedback regarding the room size, air conditioner, and laundry facilities is duly noted. Please be assured that we will address these issues to enhance our guests' comfort. We appreciate your kind words about the area's safety and the proximity of the subway station. Your comments are valuable to us, and we will strive to make improvements. Should your travels bring you back to Tokyo, we hope you will reconsider staying with us to experience the enhancements we will have made. Thank you for sharing your thoughts. Warm regards, Hotel Monterey Hanzomon
by A verified traveler
Posted 1 Jun 2024
On a quiet street. Subway Hanzomon line is across the street from hotel. There's a convenient store, ramen shop and a pizza place nearby.
Comment from Hotel Management
2 Jun 2024 by Hotel Monterey Hanzomon, Hotel Management
Dear Binh, thank you for your positive review. We are glad to hear you enjoyed our hotel's convenient location near the subway station and various dining options. We look forward to welcoming you back soon. Best regards, Hotel Monterey Hanzomon
by A verified traveler
Posted 31 May 2024
Great place to stay
Comment from Hotel Management
2 Jun 2024 by Hotel Monterey Hanzomon, Hotel Management
Dear Yi, Thank you for your positive feedback! We are delighted to hear that you had a great stay with us. We look forward to welcoming you back soon. Warm regards, Hotel Monterey Hanzomon
by A verified traveler
Posted 24 May 2024
We used the subway a lot, and the entrance right across the street from the hotel was very convenient. The breakfast buffet had extensive Asian and Western offerings, and of good quality. Note that the room was stayed in was small, and there is no lobby lounge.
Comment from Hotel Management
24 May 2024 by Hotel Monterey Hanzomon, Hotel Management
Thank you for staying at Hotel Monterey Hanzomon this time and your valuable evaluation.Yes, we're so close to the Exit No.5 of Hanzomon Sta. a subway. We're sorry for the room width and no lobby lounge.We believe that there are many points that can be improved in various ways so that customers can receive higher evaluations. We will continue to do our best to satisfy you even more.If you have any improvements, please say anything.Thank you for staying at Hotel Monterey Hanzomon this time.We look forward to your return.
by A verified traveler
Posted 20 May 2024
Loved it
Comment from Hotel Management
21 May 2024 by Hotel Monterey Hanzomon, Hotel Management
Thank you for staying at Hotel Monterey Hanzomon this time and your valuable evaluation.We believe that there are many points that can be improved in various ways so that customers can receive higher evaluations. We will continue to do our best to satisfy you even more.If you have any improvements, please say anything.Thank you for staying at Hotel Monterey Hanzomon this time.We look forward to your return.
