Ratings based on 3 Verified Reviews

2.3 out of 5
2.0 Room cleanliness
2.3 Service & staff
2.0 Room comfort
2.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Many mosquitos and staff kept asking for tips

Posted 24 Nov 2019 on Hotels
Single room is very basic and doesnt look like photos. Windows have gaps. Many mosquitos get into the room. Staff kept asking for tips. 1st employee asked for tip when i requested soap. Concierge asked for tip when i requested toilet paper. At midnight 12 am 1st employee banged loudly on my door while i was sleeping and turned the handle while attempting to enter room. After i woke up and opened the door he told me the reason for his midnight banging: he wanted a tip. I chased him to the office. Next day, concierge came to room at 10 pm when i was sleeping. He kept banging on door until i woke up. His reason for banging: he wanted a tip. The employees and mosquitos make this hotel terrible.
1 out of 5
by A verified traveler

Posted 2 Jul 2019 on Hotels
Unprofessional and not mentally ready to run by Hotel.com
Comment from Hotel Management
2 Jul 2019 by eCommerce Manager, Hotel Management
we are sorry to hear that. You are unhappy with the service. Please provide more details to work on the issue
5 out of 5
by A verified traveler

Great location

Posted 27 Jan 2019 on Hotels
Located in nice location, direct access via one road to train station or access to highway. Street food and local restaurants easily accessible. I felt perfectly safe in this area.
Comment from Hotel Management
30 Jan 2019 by eCommerce Manager, Hotel Management
thank you sir for your great feedback regarding our service