Ratings based on 57 Verified Reviews
4.9 Room cleanliness
4.7 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Jan 2020
Relaxing good food and service
Our 3rd timel
Enough
by A verified traveler
Posted 23 Jun 2019 on Hotels
Helpful and attentive staff
by Sean R
Posted 5 Dec 2017 on Hotels
Recommended
for Couplesby A verified traveler from Australia
Paradise hotel
Posted 3 Nov 2017
Pros: The room, veiw, location.
Cons: Up date the address on GPS. We had some difficulties to find the place on GPS.
I had a fantastic time in this Villa. Villa place right in front of the lake, beautiful lake view from each rooms. This villa only have 8 rooms, all rooms face to water. And the bonus giving free 1 hr private onsen. Highly recommend this villa.
by A verified traveler
Lake view villa
Posted 31 Mar 2017 on HotelsWe loved the hotel very much. The food and everything were great. It is worth the price. They will pick you up from the Shikotsu Lake bus stop. They will serve you delicious breakfast and dinner during your stay. Their outdoor onsens are beautiful and have great views. You will also get a great view from your room. The indoor hot tub is also great. Everything is so clean. And the staffs are very polite and friendly. They only have a few rooms in the entire villa, you will definitely get your privacy while using the outdoor onsens at the villa. Although winter sceneries are great, I would recommend to go there maybe during early May when it would be spring weather there. You then get to enjoy the whole lake, park without snow covering up everything... I would go back there again if I ever go to Hokkaido again. I think it is great for family or for couples. It is also English-speaker friendly. It was a great experience for me.
Recommended
for Everyoneby A verified traveler from W
A real hidden gem in Hokkaido
Posted 26 Feb 2017Heavenly paradise. From cosy hotel design, to excellent serving staff and micehelin class dinner. It totally exceed our expectation overall.
Dinner at Azurro is a highlight. It matches or even outshone those niseko Michelin rated restaurants I have tried in the same trip.
The onsen water quality is another plus. You can feel it is real good stuff the moment you touch the water. Very different from other onsen resorts which just give you 42 degrees hot water, but you don't get the smoothy touch.
Recommended
for Everyoneby A verified traveler from Singapore
Great hotel next to the lake
Posted 6 Feb 2017Wonderful room with onsuite onsen. Short walk to ice festival and weekend fireworks.
by A verified traveler
A great spot to relax in Hokkaido
Posted 23 Feb 2016 on HotelsA beautiful place on a beautiful lake. Very relaxing with two outdoor Onsen that you book upon arrival, as well as a private (smaller) Onsen in your room looking out on the lake. Phenomenal food with a stunning view of the lake and mountains. Not to be missed.
by A verified traveler
Posted 22 May 2023
支笏湖畔で24時間お部屋で温泉が楽しめるお宿。
貸切風呂も用意されていて温泉三昧でした。
夕飯は支笏湖を眺めながらイタリアンが用意され、メインのステーキは本当に美味しかったです。施設の設備も充実。過度な物は一切なく環境への配慮を感じました。予約組数も制限されていて落ち着いて接客されてました。また訪れたいお宿です
by A verified traveler
リピート確定です。
Posted 30 Jan 2022 on Hotels温泉、食事、ホテルの方の接客の何れも素晴らしいです。
