Ratings based on 451 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Apr 2024
Excellent staff and service. Dining options were amazing. The hiking trails were challenging and had scenic views. The lake views of the mountains are breathtaking.
by A verified traveler
Posted 3 Apr 2024
Wonderful place
by A verified traveler from Kapolei
Posted 1 Apr 2024
Simply amazing. Will be back.
by A verified traveler
Posted 10 Mar 2024
Beautiful property and the private onsen was well worth the extra cost. Really enjoyed the small (10 shops or so) shopping area next to the hotel. Staff was incredibly helpful.
by A verified traveler
Posted 26 Dec 2023
The room’s way nicer than it appears on the picture, extremely clean and spacious. The only drawback was that not much view for the room we reserved. Otherwise, the service was top notch, excellent buffet dinner and breakfast. There’s nice outdoor onsen too. Bus pick up and drop off was easy. Would definitely visit again and stay longer next time.
by A verified traveler
Posted 29 Nov 2023
The layout of the room #217 with onsen out in open space is great and impressive. Food in the restaurant is superb. Only complaint is the lack of direction to the property especially after sunset. Love this hotel very much.
by A verified traveler
Posted 2 Nov 2023
by A verified traveler
Posted 24 Oct 2023
by A verified traveler
Posted 9 Oct 2023
Calm and peaceful environment
by A verified traveler
Posted 6 Aug 2023
Amazing buffet for dinner and breakfast, small shop inside was full of goodies.
Great facilities including public baths and even a separate foot bath.
Building infrastructure is a bit outdated but not a real problem.
