Ratings based on 197 Verified Reviews

4.3 out of 5
100% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Apr 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jan 2023
5 out of 5
by A verified traveler

Excellent retreat for relaxation

Posted 19 Nov 2022 on Hotels
An excellent resort for an unique onsen experience and variety of food. This property is popular amongst travellers with young kids.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Oct 2022
5 out of 5
by A verified traveler

Posted 22 Feb 2020 on Hotels
Comment from Hotel Management
14 Mar 2020 by 蓼科グランドホテル滝の湯 女将 宮坂, Hotel Management
この度は、蓼科グランドホテル滝の湯にご宿泊いただきありがとうございます。高い評価をいただきまして誠にありがとうございました。またのご来館をお待ち申し上げております。 蓼科グランドホテル滝の湯 女将 宮坂
5 out of 5
by A verified traveler

Incredible onsens, family friendly, fantastic food

Posted 31 Dec 2019 on Hotels
We were passing through the area and stayed here for a night. The dinner and breakfast buffets were delicious and very authentic for a Japanese experience. We loved it so much! Rooms are well appointed, clean and spacious. The baths were super clean and were well stocked with amenities. The property also has a gaming room, karaoke, spa services and a very interesting gift shop (which we enjoyed). There was very limited multi lingual staff on site, and that posed a bit of a problem for us when we arrived on the rainy evening (the traffic controller could not understand 'check in' and gazed at us blankly for a bit, before directing us to the incorrect parking). Service was, however, just fantastic otherwise - friendly and subtle.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Aug 2019
2 out of 5
by A verified traveler

Posted 31 May 2024
お部屋内のトイレ便器、古い汚れがこびりついていた また、洗面所のお湯がなかなかでない、すぐに、水になり、不便でした
5 out of 5
by A verified traveler

Posted 15 May 2024
バイキング料理ですが、それぞれ美味しく工夫もされていてホテルの誠意を感じます。 ただ、人気があるせいかレストランが混みすぎて落ち着かない点と、時間制限がありゆったり食事を楽しめないことが残念でした。次回利用するなら平日で繁忙期を避けたいと思いました。 部屋は清潔で温泉も良かったです。スタッフも親切でした。食事の慌ただしさを除けばお勧めです。
4 out of 5
by A verified traveler

Posted 13 May 2024
食事がわたしには、今一つでした。