Ratings based on 194 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
I had an amazing stay! Slept very well, hotel smells really nice, everything works, they even have unlimited tap and sparkling water on tap! The room was clean too, wifi was good. The hotel is also in a very convenient and good location.
Comment from Hotel Management
29 May 2024 by --, Hotel Management
Dear Cheryl, -- Greetings! Thank you for your valued support for our boutique hotel and for taking the time to review your stay with us. We are delighted you had a wholly enjoyable stay at our restored heritage boutique hotel. --- All of us are thrilled to learn you find our central location at the fringe of vibrant Chinatown with easy accessibility to a plethora of eateries, tourist attractions and various public transport options convenient and ideal for your holiday in our city-state. -- We are truly grateful for your lovely compliment for our team’s service as your compliment definitely inspires all of us to continuously strive to provide the best service in our industry. Our team works diligently to keep our guests happy and create memorable stay experiences for them, but we can only do it thanks to amazing guests like you. Thank you! -- It has truly been our great privilege and pleasure to have been of service to you and all of us earnestly hope our boutique hotel remains as your choice lodging whenever your travels bring you back to Singapore. ---- We are at your service, and we wish you well. ---- Kind regards, -- The KēSa House Team
by A verified traveler
Posted 25 May 2024
Lovely neat and tidy property. Water pressure isn’t top notch, but everything else was really well appointed.
Comment from Hotel Management
25 May 2024 by --, Hotel Management
Dear Aaron, -- Greetings! Thank you for choosing our boutique hotel for your recent holiday in Singapore and for taking the time to review your recent 6 nights stay with us. – We are delighted you had a fabulous stay with us. -- All of us are thrilled to learn you are impressed with the ambiance and décor of this conserved property, and you find our central location at the fringe of vibrant Chinatown where tradition meets modernity and being spoilt for choice due to the availability of a plethora of local and international cuisines in the area an added value to your stay. -- We sincerely thank you for giving us the great pleasure and privilege of hosting you and all of us truly hope our boutique hotel remains as your choice accommodation whenever you are back in Singapore. We look forward to welcoming you back. – We are at your service, and we wish you well. -- Kind regards, -- The KēSa House Team
by A verified traveler
Posted 24 May 2024
Excellent location: MRT stations, Chinatown and places of interest nearby, Maxwell Food Center, safe and hip neighborhood, plenty of dining options
Friendly, knowledgeable, helpful and attentive staff. During my stay, Nicole at the front desk helped me with great advises and suggestions.
Hotel itself is very clean. The living room and the kitchen on the second floor are bright and spacious. The kitchen is accessible 24 hours and for those who like to cook: well equipped with stoves, microwave, fridge, utensils, pots and pans. There are also simple snacks, water, tea and coffee (espresso machine with fresh coffee beans)
The room I stayed, while on a smallish size (to be expected in this kind of hotel and price range in Singapore), is clean, modern and comfortable.
The first floor is the lobby. The second and third floors are all the hotel rooms. I liked walking up the wooden stairs (although there is an elevator) to my room on the second floor. I plan on returning to this hotel next trip. It made me feel like coming home, unlike the typical hotels.
Comment from Hotel Management
25 May 2024 by --, Hotel Management
Dear Hue, -- Greetings! Thank you for choosing our boutique hotel for your recent holiday in Singapore and for taking the time to review your recent 3 nights stay with us. – We are delighted you had a fabulous stay with us. -- All of us are thrilled to learn you are impressed with the ambiance and décor of this conserved property, and you find our central location at the fringe of vibrant Chinatown where tradition meets modernity and being spoilt for choice due to the availability of a plethora of local and international cuisines in the area an added value to your stay. -- We are truly humbled and appreciative of your lovely compliment for our team’s service and we sincerely thank you for your inspiring mention of Nicole. Your recognition for our team’s service has brought much cheer and motivation to everyone, and we assure you we shall thank them for their dedicated service. – All of us are thrilled to learn you will return to stay with us and we shall do all possible to deserve your valued trust. Thank you! We sincerely thank you for giving us the great pleasure and privilege of hosting you and all of us truly hope our boutique hotel remains as your choice accommodation whenever you are back in Singapore. – We are at your service, and we wish you well. -- Kind regards, -- The KēSa House Team
by A verified traveler
Posted 22 May 2024
Comment from Hotel Management
24 May 2024 by With Heartfelt Appreciation, Hotel Management
Dear Hanh, --Greetings! Thank you for your valued support for our boutique hotel and for taking the time to review your stay with us. We are delighted you have awarded a perfect rating for your stay experience. --It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Thank you for making us feel valued too! --With your experience staying with us, we sincerely hope our boutique hotel will be your choice accommodation in Singapore, and you will also recommend us to your family and friends. If there is anything we may assist with your stay at our boutique hotel, we invite you to contact us as we would be most glad to be of assistance. We are at your service, and we wish you well. --Thank you for giving us the great pleasure and privilege of hosting you at our boutique hotel. --Kind regards, --The KēSa House Team
by A verified traveler
Posted 13 May 2024
Lovely staff and service. My room was on the top floor and without a window/view, which was fine by me as I only needed a place to sleep. The bars outside made it a little noisy, but again this wasn't a problem for me - if you are a light sleeper it may bother you. The location is excellent, super close to Maxwell Food Centre for a bite, and walkable to all downtown and many touristic attractions. I also took the MRT in from Changi to Outram Park, a straight run on the green line which was very convenient. I'd stay here again!
Comment from Hotel Management
14 May 2024 by --, Hotel Management
Dear Alethea, Greetings! We are so grateful you took the time to leave us this heartwarming review on your stay experience at our boutique hotel. --- We are delighted you had a fabulous stay with us, and you found our location with proximity to many eateries, tourist attractions and various public transport options convenient. -- We sincerely thank you for your feedback about the sound insulation of our rooms and we apologise for the disappointment and discomfort caused to you. Please be assured we have taken note of your feedback which we will share with the relevant people so they can review improvements when refurbishment plans for our rooms are being considered.--All of us are thrilled to learn you will return to stay with us and we shall do all possible to deserve your valued trust. Thank you! --It has truly been our great privilege and pleasure to have been of service to you at our contemporary boutique hotel, and all of us earnestly look forward to welcoming you back. --- We are at your service, and we wish you well. ---- Kind regards, -- The KēSa House Team
by A verified traveler
Posted 6 May 2024
Great location!
Comment from Hotel Management
6 May 2024 by With Heartfelt Appreciation, Hotel Management
Dear Shen Hui Joel , --Greetings! --All of us at KēSa House are thrilled to learn you had a enjoyable and comfortable stay with us and you found our boutique hotel’s location at the fringe of vibrant Chinatown to your liking as you can explore this ethnic enclave and tourist attractions and indulge in a gastronomical adventure dining at both at our hawker centers or at the various Michelin star restaurants in the neighbourhood. –It has truly been our great privilege and pleasure to have been of service to you at our boutique hotel, and all of us eagerly await to welcome you back and be of service to you again soon. ---We are at your service, and we wish you well. –Kind regards, --The KēSa House Team
by A verified traveler from Montreal
Posted 28 Apr 2024
Amazing boutique hotel!
Comment from Hotel Management
29 Apr 2024 by With Heartfelt Appreciation, Hotel Management
Dear Joeman, --Greetings! Thank you for taking the time to leave us a perfect rated review for your experience at our centrally located boutique hotel. ---We are thrilled you and your friend had a wholly enjoyable and comfortable 4 nights stay with us. –It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Thank you! –Thank you for giving us the great pleasure and privilege of hosting you and your friend at our boutique hotel. All of us truly hope our boutique hotel remains as your choice accommodation whenever you and your friend are back in Singapore. We look forward to welcoming both of you back. –We are at your service, and we wish you and your friend well. --Kind regards, --The KēSa House Team
by A verified traveler from Seven Hills
Posted 18 Apr 2024
Well designed modern Interior. A little bit compact especially for two people, but workable. Staff were very friendly & helpfull
Comment from Hotel Management
19 Apr 2024 by With Heartfelt Appreciation, Hotel Management
Dear Peter, --Greetings! Thank you for your valued support for our boutique hotel and for taking the time to review your 4 nights stay with us. We are delighted you have awarded a perfect rating for your stay experience as it shows us you and your lovely partner had a wholly enjoyable and comfortable stay with us. --It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Thank you for making us feel valued too!With your experience staying with us, we sincerely hope our boutique hotel will be your choice accommodation in Singapore, and you will also recommend us to your family and friends. If there is anything we may assist with your stay at our boutique hotel, we invite you to contact us as we would be most glad to be of assistance. --Thank you for giving us the great pleasure and privilege of hosting you and your lovely partner at our boutique hotel. --We are at your service, and we wish both of you well. --Kind regards, --The KēSa House Team
by A verified traveler from Brooklyn
Posted 17 Apr 2024
Lovely place. Staff was nice and allowed me to check in late after my flight was delayed past midnight.
Comment from Hotel Management
18 Apr 2024 by With Heartfelt Appreciation, Hotel Management
Dear Julie, --Greetings! Thank you for your valued support for our boutique hotel and for taking the time to review your stay with us. We are delighted you had a wonderful stay with us, and you like the ambiance and décor of our contemporary boutique hotel. –We are truly humbled by and appreciative of your lovely compliment for our team’s service as it inspires all of us to continuously strive to provide the best service in our industry. Our team works diligently to keep our guests happy and create memorable stay experiences for them, but we can only do it thanks to amazing guests like you. Thank you! --With your experience staying with us, we sincerely hope our boutique hotel will be your choice accommodation in Singapore, and you will also recommend us to your family and friends. If there is anything we may assist with your stay at our boutique hotel, we invite you to contact us as we would be most glad to be of assistance. We are at your service, and we wish you well. Thank you for giving us the great pleasure and privilege of hosting you and your partner at our boutique hotel. --Kind regards, --The KēSa House Team
by A verified traveler
Posted 3 Apr 2024
Loved the location and ease of getting around to areas of Singapore we wished to visit. The staff could not have been nicer or more helpful - a pleasure. Absolutely recommend this property!
Comment from Hotel Management
3 Apr 2024 by With Heartfelt Appreciation, Hotel Management
Dear Sarah, --Greetings from your friendly team at KēSa House and thank you for this heartwarming review!All of us are delighted you and your partner had a wonderful stay at our boutique hotel, and that you found our central location located on the fringe of bustling Chinatown convenient and to your liking. --We are indeed very fortunate to be so strategically located because our guests can experience and immerse themselves in Singapore’s rich, multi-ethnic culture and indulge in the many gastronomic delights available in this vibrant neighbourhood. ---- We are truly grateful for your high recommendation for our 1920s heritage boutique hotel. This is indeed a huge compliment and reward for all of us as we firmly believe the best form of marketing our residence and services would be personal experiences and recommendations from guests who have stayed with us, and we truly thank you for your kindness and valued trust. –With your experience staying at our boutique hotel, we sincerely hope KēSa House will now be your choice accommodation whenever your travels bring you and your partner back to our city-state. If there is anything we can do to assist you with your future stays, please do not hesitate to contact us as we would be most glad to be of assistance to you. --- All of us sincerely thank you for giving us the great privilege and pleasure to have been of service to you and your partner. We earnestly look forward to welcoming you back. --We are at your service, and we wish both of you well. --Kind regards, --The KēSa House Team
