Ratings based on 187 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
Lovely staff and service. My room was on the top floor and without a window/view, which was fine by me as I only needed a place to sleep. The bars outside made it a little noisy, but again this wasn't a problem for me - if you are a light sleeper it may bother you. The location is excellent, super close to Maxwell Food Centre for a bite, and walkable to all downtown and many touristic attractions. I also took the MRT in from Changi to Outram Park, a straight run on the green line which was very convenient. I'd stay here again!
Comment from Hotel Management
14 May 2024 by --, Hotel Management
Dear Alethea, Greetings! We are so grateful you took the time to leave us this heartwarming review on your stay experience at our boutique hotel. --- We are delighted you had a fabulous stay with us, and you found our location with proximity to many eateries, tourist attractions and various public transport options convenient. -- We sincerely thank you for your feedback about the sound insulation of our rooms and we apologise for the disappointment and discomfort caused to you. Please be assured we have taken note of your feedback which we will share with the relevant people so they can review improvements when refurbishment plans for our rooms are being considered.--All of us are thrilled to learn you will return to stay with us and we shall do all possible to deserve your valued trust. Thank you! --It has truly been our great privilege and pleasure to have been of service to you at our contemporary boutique hotel, and all of us earnestly look forward to welcoming you back. --- We are at your service, and we wish you well. ---- Kind regards, -- The KēSa House Team
by A verified traveler
Posted 6 May 2024
Great location!
Comment from Hotel Management
6 May 2024 by With Heartfelt Appreciation, Hotel Management
Dear Shen Hui Joel , --Greetings! --All of us at KēSa House are thrilled to learn you had a enjoyable and comfortable stay with us and you found our boutique hotel’s location at the fringe of vibrant Chinatown to your liking as you can explore this ethnic enclave and tourist attractions and indulge in a gastronomical adventure dining at both at our hawker centers or at the various Michelin star restaurants in the neighbourhood. –It has truly been our great privilege and pleasure to have been of service to you at our boutique hotel, and all of us eagerly await to welcome you back and be of service to you again soon. ---We are at your service, and we wish you well. –Kind regards, --The KēSa House Team
by A verified traveler from Montreal
Posted 28 Apr 2024
Amazing boutique hotel!
Comment from Hotel Management
29 Apr 2024 by With Heartfelt Appreciation, Hotel Management
Dear Joeman, --Greetings! Thank you for taking the time to leave us a perfect rated review for your experience at our centrally located boutique hotel. ---We are thrilled you and your friend had a wholly enjoyable and comfortable 4 nights stay with us. –It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Thank you! –Thank you for giving us the great pleasure and privilege of hosting you and your friend at our boutique hotel. All of us truly hope our boutique hotel remains as your choice accommodation whenever you and your friend are back in Singapore. We look forward to welcoming both of you back. –We are at your service, and we wish you and your friend well. --Kind regards, --The KēSa House Team
by A verified traveler from Seven Hills
Posted 18 Apr 2024
Well designed modern Interior. A little bit compact especially for two people, but workable. Staff were very friendly & helpfull
Comment from Hotel Management
19 Apr 2024 by With Heartfelt Appreciation, Hotel Management
Dear Peter, --Greetings! Thank you for your valued support for our boutique hotel and for taking the time to review your 4 nights stay with us. We are delighted you have awarded a perfect rating for your stay experience as it shows us you and your lovely partner had a wholly enjoyable and comfortable stay with us. --It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Thank you for making us feel valued too!With your experience staying with us, we sincerely hope our boutique hotel will be your choice accommodation in Singapore, and you will also recommend us to your family and friends. If there is anything we may assist with your stay at our boutique hotel, we invite you to contact us as we would be most glad to be of assistance. --Thank you for giving us the great pleasure and privilege of hosting you and your lovely partner at our boutique hotel. --We are at your service, and we wish both of you well. --Kind regards, --The KēSa House Team
by A verified traveler from Brooklyn
Posted 17 Apr 2024
Lovely place. Staff was nice and allowed me to check in late after my flight was delayed past midnight.
Comment from Hotel Management
18 Apr 2024 by With Heartfelt Appreciation, Hotel Management
Dear Julie, --Greetings! Thank you for your valued support for our boutique hotel and for taking the time to review your stay with us. We are delighted you had a wonderful stay with us, and you like the ambiance and décor of our contemporary boutique hotel. –We are truly humbled by and appreciative of your lovely compliment for our team’s service as it inspires all of us to continuously strive to provide the best service in our industry. Our team works diligently to keep our guests happy and create memorable stay experiences for them, but we can only do it thanks to amazing guests like you. Thank you! --With your experience staying with us, we sincerely hope our boutique hotel will be your choice accommodation in Singapore, and you will also recommend us to your family and friends. If there is anything we may assist with your stay at our boutique hotel, we invite you to contact us as we would be most glad to be of assistance. We are at your service, and we wish you well. Thank you for giving us the great pleasure and privilege of hosting you and your partner at our boutique hotel. --Kind regards, --The KēSa House Team
by A verified traveler
Posted 3 Apr 2024
Loved the location and ease of getting around to areas of Singapore we wished to visit. The staff could not have been nicer or more helpful - a pleasure. Absolutely recommend this property!
Comment from Hotel Management
3 Apr 2024 by With Heartfelt Appreciation, Hotel Management
Dear Sarah, --Greetings from your friendly team at KēSa House and thank you for this heartwarming review!All of us are delighted you and your partner had a wonderful stay at our boutique hotel, and that you found our central location located on the fringe of bustling Chinatown convenient and to your liking. --We are indeed very fortunate to be so strategically located because our guests can experience and immerse themselves in Singapore’s rich, multi-ethnic culture and indulge in the many gastronomic delights available in this vibrant neighbourhood. ---- We are truly grateful for your high recommendation for our 1920s heritage boutique hotel. This is indeed a huge compliment and reward for all of us as we firmly believe the best form of marketing our residence and services would be personal experiences and recommendations from guests who have stayed with us, and we truly thank you for your kindness and valued trust. –With your experience staying at our boutique hotel, we sincerely hope KēSa House will now be your choice accommodation whenever your travels bring you and your partner back to our city-state. If there is anything we can do to assist you with your future stays, please do not hesitate to contact us as we would be most glad to be of assistance to you. --- All of us sincerely thank you for giving us the great privilege and pleasure to have been of service to you and your partner. We earnestly look forward to welcoming you back. --We are at your service, and we wish both of you well. --Kind regards, --The KēSa House Team
by A verified traveler
Posted 31 Mar 2024
Cozy and stylish little hotel with clean and modern rooms. Conveniently located near China town. Plenty of restaurants, food halls and bars nearby. Rooms are quite small, but offer plenty of storage. Good value for money.
Comment from Hotel Management
1 Apr 2024 by With Heartfelt Appreciation, Hotel Management
Dear Peter, --Greetings! --We ae delighted you had a fabulous stay with us. --All of us are thrilled to learn you are impressed with the ambiance and décor of this conserved property, and you find our central location at the fringe of vibrant Chinatown where tradition meets modernity and being spoilt for choice due to the availability of a plethora of local and international cuisines in the area an added value to your stay. ---We sincerely thank you for giving us the great pleasure and privilege of hosting you at our boutique hotel and we truly hope our boutique hotel remains as your choice accommodation whenever you are back in Singapore. We look forward to welcoming you back. –We are at your service, and we wish you well. --Kind regards, --The KēSa House Team
by A verified traveler from Fircrest
Posted 20 Mar 2024
Location was amazing. Staff were helpful and shared common areas nice. Room was super small, but I knew this going in. As room was so small it showed some wear. But everything was nice and worked fine. Common areas very well maintained and having kitchen and laundry for use was nice.
Location is amazing with lots of eating options within walking distance. I will stay here again in the future.
Comment from Hotel Management
20 Mar 2024 by --, Hotel Management
Dear Robb,Greetings! Thank you for taking the time to share your feedback on your recent stay experience at our boutique hotel. We hope you had a wonderful time exploring our city-state. Our exceptional location is indeed accessible to 3 MRT train stations, connected to popular landmarks and interesting places of attractions. We hope you had the opportunity to explore the vibrant area during your stay and discover noteworthy local hawker delights alongside Michelin-starred restaurants, world-class bars and more! It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Thank you for making us feel valued too!With your experience staying with us, we sincerely hope our boutique hotel will be your choice accommodation in Singapore, and you will also recommend us to your family and friends. If there is anything we may assist with your stay at our boutique hotel, we invite you to contact us as we would be most glad to be of assistance. We are at your service, and we wish you well. Thank you for giving us the great pleasure and privilege of hosting you at our boutique hotel.Kind regards,The KēSa House Team
by A verified traveler from Calgary
Posted 8 Mar 2024
Good place to stay
Comment from Hotel Management
8 Mar 2024 by With Heartfelt Appreciation, Hotel Management
Dear Walter, --Thank you for awarding a perfect rating for your 4 nights stay experience with us. It is always so rewarding to know our guests like you and your lovely wife had a wholly enjoyable and comfortable experience staying with us and it is feedback like yours that definitely inspires us to always strive to provide the best service possible. Thank you for fuelling our passion to serve! --We sincerely thank you for giving us the great privilege and pleasure to have been of service to you and all of us earnestly look forward to welcoming you and your lovely wife back for more enjoyable and comfortable stays with us. We are at your service, and we wish both of you well. --Kind regards,The KēSa House Team
by A verified traveler from Silver Spring
Posted 23 Feb 2024
I walked in to hair in the room. I find that totally unacceptable. Otherwise, friendly staff and excellent location. Rooms are quite small. A bit overpriced.
Comment from Hotel Management
23 Feb 2024 by With Sincere Apologies, Hotel Management
Dear Donna, --Greetings. Thank you for taking the time to review your recent 3 nights stay at our centrally located boutique hotel and for letting us know you and your partner had a pleasant stay with us. --We sincerely apologise for the lapse in our cleaning service with regard to you finding hair in the 3rd level room you stayed in and we are truly sorry for the disappointment and discomfort caused to you and your partner. --We assure you we are taking your feedback seriously and our Housekeeping Manager will counsel her team members concerned and remind her team on the importance of being thorough and attentive when carrying out their responsibilities. --All of us sincerely hope this distraction during your recent stay will not deter you and your partner from staying with us again if you are back in our city-state. --All of us sincerely hope to welcome you and your partner back, giving us an opportunity to create a better stay experience for you. We are at your service, and we wish both of you well. Thank you. --Kind regards,The management of KēSa House
