Ratings based on 7 Verified Reviews
4.3 Room cleanliness
5.0 Service & staff
3.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Oct 2018
The hostess of this property was pleasant, easy to work with and always available, which was great. That said, the property was a disappointment. No where in the listing did it state that cats were part of the property. They roamed freely and we saw them on the counter in the kitchen which was disconcerting. Also the curtains in our room were falling off the rods and the towels were gray from age. We recognize this property was described as full of antiques and charm, but it was very cluttered and everything seemed worn and in need of refreshing. The breakfast was sparse and the bread/pastries seemed like day old items. We wanted to like this property, but it was not as expected based on previous ratings.
Comment from Hotel Management
13 Oct 2018 by Brigitte, Hotel Management
Sorry, my house did not fit you
A "hotel" new could have been a better choice for you
"Le Petit Chapitre" is a historic guesthouse, in the historic heart of the city of Chimay
I think we do not have the same sensitivities
America is a new country and Europe is an old country with its advantages and disadvantages
It's life !
Brigitte
by A verified traveler
One night stay
Posted 7 May 2018 on HotelsOne night stay as part of a four night road trip.
Welcoming hostess, spacious room, pretty much what we expected. Not a lot to do in Chimay on a public holiday (May 1st), but a nice little town in a nice part of Belgium.
by A verified traveler
Posted 10 Jun 2017 on Hotels
Comment from Hotel Management
16 Jun 2017
Thank you for your 5 * !!!! Brigitte
by A verified traveler
Posted 19 Aug 2020 on Hotels
by A verified traveler
Posted 9 Dec 2019
super !! la personne (Brigitte ) très gentille
petit déjeuné très copieux
chambre très agréable et chaleureuse
à refaire ........
by A verified traveler
lieu dépaysant , ancien et chargé d'histoire ....
Posted 20 Jun 2019 on Hotelsby A verified traveler
Posted 9 May 2019