Ratings based on 143 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
5.0 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 May 2024
This was my first time in El Salvador and my first stay at Palo Verde Sustainable Hotel. One word, amazing! The place is small but very personalized. The food was delicious every time! You are a walkway from the beach, and the waves are beautiful! This hotel has the type of beach for surfing and strong waves. You can certainly swim, but be cautious. Each room is slightly different, but just as gorgeous as the last. They do offer tourist attractions. All the staff was sweet, pleasant, and fun to talk to! They go out of their way to ensure you are enjoying your stay. I am counting down the days until I can go here again.
Comment from Hotel Management
15 May 2024 by Palo Verde Sustainable Hotel, Hotel Management
Dear Guest, Briana Thank you so much for taking the time to share your experience at Palo Verde Sustainable Hotel! We are thrilled to hear that you had an amazing stay and enjoyed everything from the personalized service to the delicious food and beautiful beach. Safety is always our top priority, so we're glad to hear that you found the staff attentive and caring during your time with us.We can't wait to welcome you back for another unforgettable stay! Warm regards,Palo Verde Team
by A verified traveler
Posted 1 Apr 2024
Comment from Hotel Management
4 Apr 2024 by Palo Verde, Hotel Management
Dear Norma,Thank you for taking the time to share your review! We are thrilled to hear that you enjoyed your stay and that our sustainable practices made a positive impression on you. Our team works hard to ensure our guests have a memorable experience, and we are delighted to hear that we succeeded with you. We appreciate your kind words and look forward to welcoming you back to Palo Verde Sustainable Hotel in the future!Warm regards,Palo Verde Team
by A verified traveler
Posted 29 Mar 2024
Fantastic staff, very helpful!! The hotel was extremely clean the pool was always clean and properly taken care off, the food was very good.
My dislike was the air conditioning made noise after running for a while after telling the front desk no one knew how to fix it, the hotel it’s small so you can hear everything. I do recommend this place do to cleanliness and staff and location we enjoyed the beach.
Comment from Hotel Management
2 Apr 2024 by Palo Verde, Hotel Management
Dear Ester,Thank you for sharing your feedback with us! We are thrilled to hear that you enjoyed the cleanliness of our hotel, the helpful staff, and the delicious food. We apologize for the inconvenience caused by the air conditioning noise and want to assure you that we are working on resolving this issue promptly. Your recommendation means a lot to us, and we are pleased to hear that you had a great time at our beachfront location. We look forward to welcoming you back to Palo Verde Sustainable Hotel soon.Warm regards,Palo Verde Team
by A verified traveler from Miami Beach
Posted 10 Mar 2024
I had the most wonderful stay, hotel has everything you need, clean, stuff is wonderful, restaurant is amazing, comfortable bed and pillows, great water pressure, hot water (!), on site yoga and surf lessons. Walkable, easy on site parking, 24/7 security. AC and fan in a room. Strong WiFi everywhere!
Comment from Hotel Management
13 Mar 2024 by Palo Verde , Hotel Management
Dear Guest, IrynaThank you for sharing such a lovely review of your stay at Palo Verde Sustainable Hotel! We are thrilled to hear that every aspect of your experience was enjoyable, from the clean accommodations to our attentive staff and delicious restaurant. It's great to know that you found our facilities convenient and comfortable. We can't wait to welcome you back for more yoga sessions and surf lessons!Warm regards,Palo Verde Team
by A verified traveler
Posted 10 Mar 2024
Comment from Hotel Management
13 Mar 2024 by Palo Verde, Hotel Management
Dear Guest, ShaneThank you for sharing your experience at Palo Verde Sustainable Hotel. We are thrilled to hear that you enjoyed our beautiful location and sustainable initiatives. Our team takes great pride in providing exceptional service to all of our guests, and we are delighted that you felt welcome and cared for during your stay.We appreciate your feedback on the food options and will definitely take it into consideration as we continue to improve our offerings. Your satisfaction is our top priority, and we are always striving to exceed your expectations.We can't wait to welcome you back to Palo Verde Sustainable Hotel for another unforgettable stay in Playa El Zonte!Warm regards,Palo Verde Team
by A verified traveler
Posted 9 Mar 2024
Comment from Hotel Management
2 Apr 2024 by Palo Verde, Hotel Management
Dear Wynifred,Thank you for taking the time to share your experience at Palo Verde Sustainable Hotel. We are thrilled to hear that you enjoyed the beautiful ocean views and the relaxing atmosphere of our property. Your feedback means a lot to us, and we are glad that you found our staff welcoming and helpful. We apologize for any inconvenience you experienced with the Wi-Fi and will address this issue promptly. We hope to welcome you back soon for another unforgettable stay by the beach.Warm regards,Palo Verde Team
by A verified traveler
Posted 1 Mar 2024
I loved this hotel will definitely stay here again and recommend to friends / family
Comment from Hotel Management
3 Mar 2024 by Palo Verde Hotel, Hotel Management
Dear Guest, Karima Thank you so much for your kind words! We are thrilled to hear that you loved your stay at Palo Verde Sustainable Hotel. We can't wait to welcome you back and meet your friends and family too! Don't hesitate to reach out if you need any assistance with your future bookings.Warm regards,Palo Verde Team
by A verified traveler
Posted 24 Feb 2024
Comment from Hotel Management
4 Apr 2024 by Palo Verde, Hotel Management
Estimado Alexis.Agradecemos se tomará el tiempo para calificarnos, esperamos que su estadía haya sido agradable.Saludos,Palo Verde Team
by A verified traveler
Posted 23 Feb 2024
Super friendly staff.
Comment from Hotel Management
25 Feb 2024 by Palo Verde Hotel , Hotel Management
Dear Guest, Verónica Thank you so much for your kind words about our super friendly staff! At Palo Verde Sustainable Hotel, we pride ourselves on providing exceptional hospitality to all our guests. We're thrilled to hear that you had a positive experience with our team. We look forward to welcoming you back for another fantastic stay in the near future!Warm regards,Palo Verde Team
by A verified traveler
Posted 16 Feb 2024
We had an amazing time at Palo Verde, we didn’t want to leave! The food and staff were amazing. The pool was perfect and the beach was gorgeous. The rooms were comfortable and clean.
Comment from Hotel Management
25 Feb 2024 by Palo Verde, Hotel Management
Dear Emma.Thank you for taking the time to review us, we are happy to hear you had a great experience with us.We hope to see you soon.
