Ratings based on 518 Verified Reviews

4.4 out of 5
72% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from EL PASO

Posted 14 Jun 2024
Fronk desk lady was very rude
5 out of 5
by A verified traveler

Posted 29 May 2024
Comment from Hotel Management
1 Jun 2024 by Miguel, Hotel Management
Dear Jesus Thank you for completing the survey regarding your recent stay at our property. Your satisfaction is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at +52-614-346-11-11.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Miguel PeñaGerente Best Western Plus Chihuahua Juventud
4 out of 5
by A verified traveler

Posted 27 May 2024
Comment from Hotel Management
1 Jun 2024 by Miguel, Hotel Management
Dear JorgeThank you for completing the survey regarding your recent stay at our property. Your satisfaction is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at +52-614-346-11-11.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Miguel PeñaGerente Best Western Plus Chihuahua Juventud
5 out of 5
by A verified traveler

Posted 18 May 2024
Everything
5 out of 5
by A verified traveler

Posted 8 May 2024
We enjoyed our stay
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Apr 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Apr 2024
5 out of 5
by A verified traveler

Posted 1 Apr 2024
definitely will come back!!!
5 out of 5
by A verified traveler

Posted 28 Mar 2024
Comment from Hotel Management
29 Mar 2024 by Miguel, Hotel Management
Estimado JuventinoGracias por completar la encuesta relativa a su reciente estadía en uno de nuestros hoteles. Su satisfacción es muy importante para nosotros y valoramos sus opiniones y comentarios. Al indicarnos lo que le gustó sobre su estadía y cómo podemos mejorar, nos ayuda a ofrecer una mejor experiencia para usted y otros huéspedes en el futuro. Esperamos que vuelva a visitarnos pronto.Si necesita ayuda en el futuro, no dude en ponerse en contacto conmigo al +52-614-346-11-11.Gracias nuevamente por dedicar de su tiempo a completar la encuesta. Apreciamos su fidelidad a nuestra marca.Atentamente,Miguel PeñaGerente Best Western Plus Chihuahua Juventud
5 out of 5
by A verified traveler

Posted 25 Feb 2024 on Hotels
Comment from Hotel Management
26 Feb 2024 by Miguel, Hotel Management
Estimado JesusGracias por completar la encuesta relativa a su reciente estadía en uno de nuestros hoteles.Su satisfacción es muy importante para nosotros y valoramos sus opiniones y comentarios.Al indicarnos lo que le gustó sobre su estadía y cómo podemos mejorar, nos ayuda a ofrecer una mejor experiencia para usted y otros huéspedes en el futuro. Esperamos que vuelva a visitarnos pronto.Si necesita ayuda en el futuro, no dude en ponerse en contacto conmigo al +52-614-346-11-11.Gracias nuevamente por dedicar de su tiempo a completar la encuesta. Apreciamos su fidelidad a nuestra marca.Atentamente,Miguel PeñaGerenteBest Western Plus Chihuahua Juventud