Ratings based on 178 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Aug 2023 on Hotels
by A verified traveler
Nice relaxing sunny resort
Posted 21 Jun 2023 on HotelsWe had a lovely time. Beautiful grounds. Nice pools. Good breakfast and lunch.
Comment from Hotel Management
23 Jun 2023 by Ignacio Martín, General Manager, Hotel Management
Dear Julie,Thank you for your positive feedback.We are grateful for feedback from our recent guests, as this can highlight areas for improvement.We are pleased that you had an enjoyable stay with us ; we strive to provide our guests with caring and personalized service and place great value on our personnel being guest-orientated and welcoming at all times.Furthermore, we are grateful for your approval of the decor and our gardens that are aimed at guaranteeing a memorable stay in our hotel.It is good to know that you enjoyed the culinary delights prepared by our professional Chefs, who constantly strive to offer a wide variety of typical delights in order to please all palates.We are delighted that you were able to make the most of your time by the pool.We look forward to welcoming you back on a future occasion.Best regards,Ignacio Martín, General Manager
by A verified traveler
Posted 8 Jun 2023
Fantastic experience! Friendly staff, immaculate property, great selection for food, long Sandy beach nearby…unforgettable
Comment from Hotel Management
9 Jun 2023 by Ignacio Martín, General Manager, Hotel Management
Dear Alika, Thank you for your positive feedback.We are pleased that our team helped make your stay so enjoyable. It is also rewarding to receive your positive feedback about our high standards.We look forward to welcoming you back on a future occasion. Best regards,Ignacio Martín, General Manager
by A verified traveler
Family holiday
Posted 10 Apr 2023 on HotelsComment from Hotel Management
11 Apr 2023 by Ignacio Martín, General Manager, Hotel Management
Dear Guest,Thank you for taking the time to review your stay.We are pleased that you had an enjoyable stay with us.We look forward to welcoming you back on a future occasion.Best wishes,Ignacio Martín, General Manager
by A verified traveler
Posted 7 Jun 2022
Perfect wellness hotel
Comment from Hotel Management
2 Jul 2022 by Ignacio Martín, General Manager, Hotel Management
Dear Monika,
Thank you for your positive feedback.
A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.
We look forward to welcoming you back on a future occasion.
Best regards,
Ignacio Martín, General Manager
by A verified traveler
Posted 5 Jul 2021
Great hotel and beauty location. Food was ok but not great. Service was nit great. In the reception the information was not complete or accurate. We waited to long to be attended for lunch at the hotel. Rooms are very clean and confortable.
by A verified traveler
Excellent Hotel and location.
Posted 1 Jun 2021 on HotelsExcellent hotel, staff very friendly and service is very good. Would recommend to family and friends.
Comment from Hotel Management
4 Jun 2021 by Ignacio Martín (General Manager), Hotel Management
Dear Mr. Aaron,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations.
We look forward to serving you again soon.
Best regards
by A verified traveler
Posted 14 Sep 2020 on Hotels
Excellent hotel and sure to get back as soon as possible
Comment from Hotel Management
20 Sep 2020 by Ignacio Martín , Hotel Management
Dear Joseph,
firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations.
We thank you for choosing our hotel for your holiday in Sancti Petri and we look forward to having the opportunity to serve you again in the future.
Kind regards
Ingacio Martín
General Manager
by A verified traveler
Posted 13 Sep 2020 on Hotels
by A verified traveler
Amazing experience
Posted 11 Sep 2020 on HotelsEverything is amazing and the workers so kind
Comment from Hotel Management
20 Sep 2020 by Ignacio Martín, Hotel Management
Dear Jose Javier,
Thank you very much for sharing this great review of your recent stay at our Hotel.
It is a pleasure for us to know that you have enjoyed your stay amongst us and you have brought home an amazing experience.
We hope to welcome you back soon.
Kind regards,
Ingacio Martín
General Manager
